The service department was absolutely awesome!!! Pat at the service counter was very nice and accommodating and Dennis the mechanic explained everything that he did to my vehicle thoroughly. I would definitely recommend this service department to anyone.
September 2023
Scheduled an appointment online for the following week which the website said was available and they would contact me right away. A week went by and they had not reached out to me, so I called and they said they couldn’t get me in for another month. Whoever is running the department should be fired.
July 2023
I would generally recommend, however the female on the phone (making appointments) was rude , uncooperative and certainty Not helpful in any way, consequently I took my business to Village Ford with 4 stars and polite phone reps !
At Jack Demmer Ford, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car owners! Allow our staff to demonstrate our commitment to excellence. Do you prefer texting? We'll text you vehicle updates according to your preference. Text us anytime at 734-721-2600.
