{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Danielle was quick, fast and very professional while helping me get my storage unit. She answered ALL my questions and was above and beyond to make sure that I understood everything!! Compass self storage ROCKS!!!”
“Today, I had a wonderful experience with the Assistant Manager Crystal, at the W. Eight Mile in Livonia, MI. When arrived she was servicing another customer. Crystal acknowledged me by saying she would be with me shortly. I waited probably less than 5 minutes. She was able to bring up my reservation that I made online to complete my move-in. Crystal was thorough and professional explaining the paperwork that I was signing. She also explained the fees for today and moving forward. Once every thing was completed, she also asked did I have any questions. She explained to me how to enter and exit the property. Finally, I was made aware of the business hours that someone would be there and the hours that I could visit my unit. I am very happy as a new customer. Thank you Crystal, I appreciate your service.
Michelle”
“I rented two small units at the facility for several years. I feel they were reasonably priced and never had any issues. When I had to do a name change and billing updates, the manager was always helpful and efficient in completing the request.”
“Polite and knowledgeable front desk manager, Jane; she helped me with setting up a 5 by 5 unit with first month free. Looks like a great place for storing your belongings.”
“Rented a ram 2500 for the weekend. An hour into the drive and the bed liner was lifting out of the bed. Hubby 'tucked' it back in but it only lasted another 5 miles. Luckily we had a heavy bag of tools he put on it to keep it down. We had to put a tie strap over the part that kept coming up on the way home. (We went up north to put in the boat and lift. )”
“Except for issues with the UHaul website, the check-out process was quick and simple. This location is easy in and easy out for a truck or trailer. Close to the freeway exit for a quick picl-up or drop off.”
“I don't know if I'm a fan of the new technology - using your phone to scan and upload seemed to take extra time. However, the person handling my request was a true professional - knowledgeable, accommodating and friendly. My truck was ready and the pickup was painless. Great Job!”
“Pleasant staff at this location made returning a long distance uhaul easy. I will shop here again.Uhaul company itself seems to have constant computer issues changing allowed mileage and return times mid rental so make and carry copies of all quotes that they give you before and after you pick up rental as their computers may change them mid rental. Had to call a corporate office twice for corrections.”
“Wow! Amazing! I'm a loss for words right now, I once stood on the top of a truck and waved sparklers. You transportation has truly saved my life, thank you.”
“mauricio was awesome great people the best customer service ever you know what i mean it’s very hard to find these days lol! keep up the good work this is my new go to spot!”
“I was torn between 3 & 5 stars, so I split at 4. U-Haul on one hand is a five star cause of extreme ease of renting trucks, storage, or moving equipment. On the other hand, U-Haul could have a 3, for no less than half employees that are on staff always seem disinterested in being there, can never reach a local U-Haul on the phone, and moving boxes are very high priced I feel.”
“Alexis really helped me resolve an issue that really really had me upset she got it taken care of very promptly and really treated me with respect and was very understanding of my situation I really appreciate that!”
“This is a small dealer that manages vehicles, storage and some boxes and moving stuff. If you're looking for full inventory available online this may not be your best option even though they have most generic boxes and supplies. The lady that was there was super kind and very resourceful.”
Open 24 hours
39550 W 13 Mile Rd Suite 150, Novi
Truck Rentals
“The best U-Haul I have visited, The manager Kenyon is a very respectful and outgoing, The team is very well trained on knowing what truck is suitable for you depending on how much you are moving, I would recommend this U-Haul over any other within the area”
“Theses are trying times. I needed a trailer hitch installed and this location was able to schedule me fairly quickly. On the day of installation they were able to complete the job in a timely fashion. The technician was very friendly and informative. Really appreciated their service.”
“Very pleased to find a pickup truck instead of a larger vehicle at this location; and the almost new truck had less than 2,000 miles on it! Mark, the U-Haul representative was friendly and helpful. The experience was seamless and Mark's professional customer service made my day!”
“Just stopped in for a mattress bag and was surprised to see two additional employees appear to get through the line quickly. The guy who helped me pointed out there was a better option for what I needed than what I had grabbed. Saved me a headache. Top notch service all around.
Receipt says Rhiannon D. Not sure that was the guy's name who helped me. White dude with dark hair in his thirties I'd guess. Deserves a raise!”
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
Truck Rentals
“This really nice and knowledgeable woman name Shawn Dykman help me with my best options and was really kind and helpful she made my first time visit so comfortable and was very excited to help me she was smiling and knew everything about the storage she was so wonderful I cant thank her enough she really made it easy for me to decide thank you again Shawn ?”