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“We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.”
“Colin and Tony are absolutely amazing at what they do, I've never met phone store people who were more knowledgeable, more professional or more fun. Hats off to these gents, they need a raise!”
“I purchased a new phone but had no clue how to get my information from my old phone to the new one. I went into the Jenson Verizon, Ross V. Said he could help me. He was so pleasant and professional, a pleasure to work with. I definitely would recommend the Jenison Verizon store.
Thank you Ross!”
“It’s not often I’m both impressed and surprised, Zac runs a great operation downtown! Good prices, knowledgeable, and friendly. Great selection of electronics, if you’re ever out and about downtown during the day, give him a visit.”
“Came in to the store to purchase accessories for my new Galaxy 10 Ultra and Ryan was the man and hooked me up with everything I needed. Everyone in the store was helpful and very pleasant to work with. Got in and out in no time! Would definitely recommend this store ?”
“Hallie was the most awesome AT&T employee I have EVER dealt with. We had many issues transferring phone service from Verizon, and updates to new phones, but Hallie was patient, apologetic, and most of all a pleasure to deal with for many hours!”
“I came to this store because my store was rude to me. I spoke to Andrew the store manager and he was wonderful. I didn't have to wait at all, he had so much knowledge and helped me get a new phone that I love. Service was absolutely wonderful. Will definitely come back here”
“Went in and met with Lee, did an amazing job getting me the help I needed, went above and beyond to help me I left there Happy he helped me and was so willing to go the extra step.”
“I accidentally broke my phone screen by dropping a tool on it when fixing my car. These guys helped me get fixed up so fast. My phone is a crucial part of my job, so I asked if they could fix it same day and they said YES! Within a couple of hours of me dropping it off at 4:00pm on a Saturday they had it ready and good as new! I have never had better service! If you need your electronics fixed, go to these guys. Thanks again for helping me, you've earned a lifelong customer who is going to recommend you to everyone I can!”
“This AT&T store is the BEST in the Grand Rapids area! The customer service at this location was phenomenal! Josh was so helpful & I am so glad this is the location I ended up at.”
“"I had the pleasure of visiting boost mobile recently and I must say, it was a fantastic experience. Mo I call him Dobay the owner, is an exceptional individual who goes above and beyond to provide top-notch service. His expertise and passion for phones are unmatched. Not only does he offer a wide range of products at competitive prices, but his friendly demeanor and willingness to help make the shopping process enjoyable. The store itself is well organized, clean, and inviting. I highly recommend visiting boost mobile for all your phone needs, you won't be disappointed!"”
“Filiberto was excellent! I will not go to any other Boost retailer.
The service at the location is 5 STAR everytime.
Filiberto is very knowledgeable and very professional.
I will drive all the way across town to get service here.
Absolutely the best Boost technician ANYWHERE!
HANDS DOWN!!!”
“Troy is the best !!! He always fixes my problems whenever I am lost and need assistance … he is also very patient and very kind and concerned !! The other staff here is good as well !! I am so thankful they are right down the road to me!! I would totally be lost. They have been like this from the very beginning years ago. Thank you so much my ATT team and esp Troy !!!”
“My experience today was Outstanding, I'm so happy that I switched from Metro PCS to Boost Mobile. Yey, Mr. Muhammad helped so much, what a nice man and salesperson. I absolutely love my new phone, it's beautiful. Now I must learn to work properly.The best customer service ever. From the scale of 1-10 I give Moa a 10 plus. One very happy customer. Thank you Boost Mobile. ☺️?”
“Scout, I believe was the store manager there and she took the extra time to make sure my new phone was working and that all of my prior information transferred over. I have been going to this location for a while now and have been very happy with the service from her store and with At&T”
“I had thee most amazing experience in this location! The employee Andie (I hope I am spelling her name correctly) went above and beyond to get me and my needs taken care of. I have not had many positive experiences in phone stores, but she made my day so much better! I can't thank her enough for everything. I definitely recommend checking out this location and getting the assistance you need from them.”
“Was paying way too much with Verizon and didn’t even get that good of a service with them so I switched and guess what... my iPhone7 plus is working better where i live and thats just what I needed.”
“Truly helping. Honest workers if you know your stuff so they wont convince you of getting somthing you dont need but thats what most phone companys do or tell there emopleess to do”
“The sales lady when I visited yesterday and today I think her name is Rosie was extremely helpful and very friendly had good suggestions and really really help me out I'm an old guy so I needed that she should be the manager if she isn't I don't know how much she makes but I think she needs a pay raise more employees should be like her”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
“Drove all the way here only to be told they were out of Sim cards. Frustrating! But besides that the lady was friendly and when I was here before they were very kind and helpful.”
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Adrian the store manager is a total G. Super helpful/knowledge/quick, educated me on some things I didn't know. I recommended this store over others in the area. Got new phone with free max for $117 out the door. Good camera and operating system ?”
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“Went to TCC off Wilson and the guy Roderick H was very helpful in setting up my new phone and also answered my questions as well. Really nice group of staff members that was with him as well. Great group of guys. I would definitely recommend going to that location specifically for any type of questions and getting what you would like.”