“Shelby is awesome! super knowledgeable and doesn’t make you feel pressured about anything. Takes the time to explain your plan and phone choices to which would be best suitable for you would highly recommend him for any of your needs!”
“Got a new phone and watch, and used my existing number from Xfinity. The salesman I worked with was Andy, he was very knowledgeable on what needed to be done. Got everything set up in a timely manner, and answered all my questions. Couldn’t ask for anything more.”
10AM - 7PM
3150 Plainfield Ave NE suite a, Grand Rapids“Boost Mobile Plainfield provides exceptional service with a smile. The staff is knowledgeable and always ready to assist, making phone shopping a breeze. Their affordable plans and reliable network make them my go-to choice for staying connected. Highly recommended!”
“My experience today was Outstanding, I'm so happy that I switched from Metro PCS to Boost Mobile. Yey, Mr. Muhammad helped so much, what a nice man and salesperson. I absolutely love my new phone, it's beautiful. Now I must learn to work properly.The best customer service ever. From the scale of 1-10 I give Moa a 10 plus. One very happy customer. Thank you Boost Mobile. ☺️?”
“Was paying way too much with Verizon and didn’t even get that good of a service with them so I switched and guess what... my iPhone7 plus is working better where i live and thats just what I needed.”
10AM - 7PM
2500 E Beltline Ave SE Suite B, Grand Rapids“Been with AT&T for a few years now and this is the only location I go to.Staff are always nice and helpful. I wasn’t in the store a half hour, and walked out with my new phone.Thanks James for helping me and doing a great job!”
“Went with my wife to the Michigan location and wasn't planning on becoming part of at&t but I'm glad went because these deals are the best ! Thanks for all the knowledge Rosi Happy holidays”
“Joey & Sylvia were the sweetest people I’ve dealt with in a very long time. Very knowledgeable & knew what they were doing. Thank you At& t for having awesome people working for your brand.. ♥️”
10AM - 7PM
3567 28th St SE, Grand Rapids“Stopped in 30 minutes before closing and the helpful tech fixed my charging by cleaning out the port on my moto edge +. Didn't even charge me! Great service.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Deiona provided excellent customer service at the Knapp Corner AT&T store. She helped me find and purchase the phone accessories I needed, she explained new AT&T services I was not aware of, asked a friendly team member to locate items that were in stock at a different store, and contacted customer service for me. She was nice, fun, and relatable. Thanks Deiona!”
11AM - 7PM
4335 Lake Michigan Dr NW Ste C, Grand Rapids10AM - 7PM
3678 Plainfield Ave NE, Grand Rapids“My phone didn't have any sound, so after reviewing the manual and playing with it for an hour, I went to Cricket on Alpine Ave. Maggie took charge of my phone and went to work. For over 20 minutes she must have tried any combination there was. Just about to give up, she looked into the earphone port and detected some lint balls on there. Well, a little pushing and blowing into the port, solved my problem. I am thankful for Maggie's diligence and patience. My positive experience is the same I had with your stores in Gaylord and Big Rapids (where Shannon took good care of me).”
10AM - 9PM
3195 28th St SE, Grand Rapids“This place deserves more praise than criticism; indeed, it provides outstanding, professional customer service, with promotions unmatched in the market, i.e. the 32gb iPhone 6 for $30 when you make the switch to Boost Mobile. They have other stackable promotions. I do recommend this place.”
10AM - 7PM
2017 Division Ave S, Grand Rapids“The people are very nice, but one girl in there keeps looking at me and everyone else like we were stealing. She's the girl with big braids in here head. Watch out for her She's mean.”
“Truly helping. Honest workers if you know your stuff so they wont convince you of getting somthing you dont need but thats what most phone companys do or tell there emopleess to do”
10AM - 7PM
4385 Kalamazoo Ave SE, Grand Rapids“The sales lady when I visited yesterday and today I think her name is Rosie was extremely helpful and very friendly had good suggestions and really really help me out I'm an old guy so I needed that she should be the manager if she isn't I don't know how much she makes but I think she needs a pay raise more employees should be like her”
“Scott is the best person when it comes to knowing about phones or devices... Store is always clean neat and organized Best overall service from a boost mobile store”
10AM - 5PM
3452 Alpine Ave NW, Grand Rapids“Went in to cricket store today to upgrade my phone!! Young lady working was absolutely Fantastic! What a great attitude! Answers all questions promptly and helped transfer pics numbers to new phone without hesitation!! Definitely recommend this store on Alpine!! Not use to this great service these day's”
“Drove all the way here only to be told they were out of Sim cards. Frustrating! But besides that the lady was friendly and when I was here before they were very kind and helpful.”
“I had a iPhone 11 that was shattered and needed repairs. I was referred to this locally owned repair shop that’s nestled in the heart of Grand Rapids. I filled out the online form to find out how much my repairs would cost. The website was easy to navigate and made the process much more efficient. I had received very quick response to my questions and was happy with the quote that saved me some $$ compared to other places I called. The repairs were quick and my phone looked brand new and works great! Next repair will be a shattered iPad that my daughter will bring in. We found our tech fixit guy!”