Crate & Barrel in Novi, MI, offers a delightful shopping experience with a focus on modern home furnishings and decor. The store features a curated collection that includes furniture, housewares, cooking utensils, and unique home decor items. Customers appreciate the friendly and knowledgeable staff who provide excellent customer service, ensuring that shoppers feel welcomed and supported, whether they are browsing or making a purchase. The store also offers free interior design services, curbside pickup, and home delivery for added convenience. Although some reviews mention higher pricing and delivery fees compared to competitors, many customers find the quality and selection—especially of kitchenware and modern lighting—worth the investment. Located inside the 12 Oaks Mall, Crate & Barrel is easily accessible and provides a pleasant atmosphere for shopping. Overall, it is a favorite destination for those seeking stylish and functional home products.
Great service by Hala and Tom. Highly recommend shopping there.
February 2025
Excellent customer service. I’ve been coming to this store since it opened and have always had a great experience. The staff is always helpful and friendly. Thomas does a great job. 5+ ⭐️’s
August 2024
Very friendly and knowledgeable staff. Pricing was rather high, and delivery fees were two to three times higher than competition.
