“Great selection of furniture, lamps, decor, and rugs. Purchased an area rug during the veterans day sale. Our salesman, Michael was very friendly, and knowledgeable in the products available at the Novi store. I will definitely be going back to this store when ready to replace the old chair in my living room!”
9:30AM - 9:30PM
43635 W Oaks Dr, Novi“This place is owned by the same parent company as TJMaxx. There was so much stuff at discounted prices here. Some things we found for the kitchen were in another store we had been in an hour before at half the price. The name home goods says it all there is way too much stuff to list. It won’t disappoint”
“Rayma was an outstanding associate…answered all of our questions, was very friendly and professional. We purchased the chairs and tables last Thursday and took delivery at noon yesterday. Delivery men (Brandon was the lead) were also accommodating, friendly and professional. The delivery tracking system is awesome. The whole process was seamless and stress-free.”
“Employees in the back of the store were very helpful, the checkout was mind numbingly SLOW. Older gent who could have rung people up instead hunted down a young employee while the line grew & grew. The young man was pleasant & efficient.”
“Although we have not yet received the mattress staff at Sleep Number store were incredibly helpful and working within the budget that we had to find the best mattress selection for us. I am so glad we went back for another Sleep Number. Door is clean and the staff are masked everyone social distances and takes precautions.”
10AM - 9PM
43620 W Oaks Dr, Novi“The store displays are beautiful, rich selection and diversity. Troy helped me browse and pick the perfect sofa. Great customer services and the sofa was delivered 2.5 days later.”
10AM - 5PM
42200 Grand River Ave, Novi“Randy was great. I am so pleased with my new Bradington Young Chippendale leather chair. Quality at a great price. Great delivery. So glad I stopped and shopped at McLaughlin's.”
10AM - 6PM
42845 W 12 Mile Rd, Novi“Marissa from the Novi store provided us with the best experience we could have asked for. After looking for furniture at several others stores and not finding the furniture or experience we hoped for we scheduled a consultation with Marissa in Novi. With so many custom options and a 3D design to make sure everything fit both in size and cohesion we came up with a beautiful living room. Ethan Allen has quality custom furniture and I wouldn’t want to shop anywhere else.”
10AM - 9PM
27775 Novi Rd, Novi“Walked into the store looking for a new living room set. Found exactly what I wanted with no pressure from a salesman. Adam introduced himself and checked in periodically until I was ready. Even my 16 year old son said ‘Why can’t every employee be like this?’. Liz helped me through a very painless check out and I left extremely satisfied. Thanks Adam and Liz for a great experience!!!”
“I had bought a sofa from Bobs but it was too big for my living room. I’m returning it and so we went back to see another sofa we liked…It’s beautiful and just right for our craftsman cottage and comfortable and so we bought it right away.The staff couldn’t be more helpful w the exchange and supportive.Especially Janine and the manager Austin.Thank you”
“OUTSTANDING is the best description of my customer service experience with KAREN M! She made a last minute shopping trip a most positive one. Her friendly conversation made me feel like the only customer in line. This time of year can be stressful and hectic. Having to deal with the public can be BRUTAL. Karen M is the type of employee I wish I could have the pleasure of dealing with every time I go shopping. She is a true asset to your company! Thank again, Karen M!”
“Deonn provided fantastic service and advice as I was buying vinyl flooring and related materials/ tools. Extremely efficient. I purchased and had everything loaded into my vehicle (he did that too) in less than 20 minutes.As for the store - made selection very easy - great to have so much displayed and in large enough panels to get a feel for the look. In addition, the online tool (we did that the day before) was extremely useful including thinking through how to lay out the planks. Thank you.”
10AM - 8PM
43488 W Oaks Dr, Novi“We had wonderful experience at Kirklands Novi location , one of the associate Darlyne went above and beyond to make sure I get what I was looking for! She called other buildings to find other unit. She made sure I get the same deal. She made my shopping experience very pleasant!On Wednesday at noon”
“Customer service was great. A young gentlemen helped me out today. Didn’t catch his name. Was extremely helpful and patient. Went back into the stockroom several times to find items for me, also made price adjustments so I didn’t have to buy online. Packed up my car at package pick up and was really friendly. Thank you!”
10AM - 9PM
27400 Novi Rd, Novi“Nice store INSIDE 12 OAKS MALL! The map shows it is at a free standing store in the mall parking lot which is actually a La-Z-Boy store!! This store is on the 2nd level of the mall near the middle. Large store, friendly staff.”
“There is nothing like this near where we live. There was just about anything you could imagine to store something in. No matter what room of the house there was an aisle or two of storage items for it.”