I bought my CPO Passat 2 years ago from Serra. The car is a gem and purchasing it (just as we were entering the pandemic) was flawless. I never felt pressure nor "dumbed down" because I'm a female. All in all a great buying experience and excellent service care over the past 2 years.
December 2021
Justin was great. He was super helpful, and provided a pressure-free atmosphere.
February 2021
Great service! Friendly people, made me feel right at home,John was a complete gentleman,thank you for everything!
The Parts Department at Serra Volkswagen of Traverse City maintains a comprehensive inventory of high-quality genuine OEM parts. Our highly knowledgeable staff is here to answer your parts inquiries. Should we not carry a part for which you’re searching, we can always order it for you and receive it within a timely manner.
