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November 2023 by Katina Robinson
Exceptional service! Lisa and her team were absolutely amazing! She went above and beyond. I have worked in public service, customer service, and have experience with various automotive services for the past 25 years and the service I received here is unmatched. I will be telling my family and friends to go see Lisa at Bill Marsh Hyundai for a very long time. Thank you so much Lisa and your team! ?
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November 2023 by Jack Findlay
My salesperson Lisa Harris was exceptional—knowledgeable and thorough, an excellent listener and unusually clear communicator, engaging and efficient, never pushy . . . and the Santa Fe was great too. In short: it was the best dealership experience I’ve ever had in some 55 years of car buying.
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November 2023 by kyle panzegrau
Service center mechanics don’t what what their doing they forgot to do my recall work properly and they put old oil back into my car would not recommend to ANYONE! I would rather them have asked me and just changed my oil, even if it wasn’t bad, what if they got contaminants in it? Bad practices at this dealer!
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October 2023 by Tammy Ross
I am so happy with my experience and purchase of my new Hyundai. Lisa Harris was so helpful and knowledgeable of the cars on the lot. She helped me with all the questions I had, and I had a lot. I would recommend Lisa and the Bill Marsh team to anyone looking for a new or used vehicle. David even helped me with all the tech items in my new car. They are the best and I will definitely be using them for all my vehicle needs. Thank you, Lisa, David and the team you all are the best!!
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October 2023 by Rachel Winslow
We had another great experience buying a car from Bill Marsh this week - Lisa was wonderful and extremely helpful facilitating our trade in and new car purchase. She made the process quick and easy, too! David was also a huge help in showing us the features our new car had to offer. We love our new Hyundai. Thank you Lisa and David!
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October 2023 by Eleni Saites
Had the best experience on my purchase and trade. After a very stressful situation with my current vehicle, Lisa and Brian stepped in and went over, above and beyond to help me out. My stress melted away immediately after I walked into the dealership, felt no pressure about my new purchase and left with the vehicle I wanted. Looooove my new fire red Santa Fe and everyone who works there made sure to meet my expectations. And they did. No other dealership will ever compare to Bill Marsh and to these people. Thank You Lisa and Brian!
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September 2023 by Rye Thomas Youatt
Lisa was absolutely phenomenal helping me purchase my Hyundai Kona. And I would also be remiss if I didn't mention Brian Gallagher for going above and beyond. Incredible people who truly care about helping people. Can't thank them enough!
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August 2023 by Chris Cornell
My experience with Bill Marsh Hyundai - Ashley, Andrew, Brad, Tanner, and James have been wonderful. They are knowledgeable about their products and are not afraid to find the answers if they do not have them. Both my husband and I have owned 6 Hyundai's and have loved each one of them. Every time we have an appointment we are greeted by name, with smiles, and they have made us feel like a part of their family. they have always made sure we have the best quality of care every time we come in.
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August 2023 by TJ Stallman
The service department at bill marsh Hyundai is nothing short of amazing. Jordan, Ashley and Trevor are always so professional and just nice accommodating peeps! Thank you for always making me feel important. As always a huge shout out to Big Jim Larson, which is where it all started! I tell everyone about all of you!
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August 2023 by Laeloni Sprague
The customer service provided by Bill Marsh Hyundai is second to none. Through out our whole ordeal with the motor seizing in our Tucson, (Google that ...it was no way a reflection of the dealership) the loaner car and return of our car these people proved to be amazing. I did NOT feel like just a number there - I felt like I really did matter to them. Hats off to JC Guillen my impromptu service writer last Saturday. (He's actually a salesman) He did not give up until we were in an air conditioned car on our way back to Big Rapids. So if being treated like a human on a car lot matters to you - Check out any one of the Bill Marsh dealerships in Traverse City! Tell em Loni sent YA
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August 2023 by Shelley VanDyke
Very happy with my new Tucson hybrid...Brad (our salesman) was very helpful both while we were waiting for the car to arrive and during delivery as well. We drove from Grand Rapids to Traverse City to get the car we wanted.
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June 2023 by CARRIE ERICKSON
They do not offer any service other than oil changes and tires on weekends. I wish I knew this before buying a Hyundai.
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May 2023 by Greg Golday
Always friendly, knowledgeable and thorough. I’m always confident that service is done right the first time. It’s a 60 mile round trip to the dealership and I feel it’s worth it for peace of mind.
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May 2023 by Heather Sharpe
Jim Larson was so helpful, friendly and informative of my new wonderful hybrid Ioniq he sold me!! I'm so thankful and blessed for my new car ? Thank you Jim ? I couldn't be happier ?
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March 2023 by Jerremey C.
Came in for an oil change and service today. We purchased our Palisade from Bill Marsh in May of 2022, and have brought our Elantra here for years. Cannot say enough positive thing about every department at Bill Marsh. The sales team was awesome and helped us find the perfect vehicle for us during a tough time in the auto industry. Their service department is one of the best I've worked with in the state. Thanks Christian for the great service today and the hat!!
