“Never been to a store like this before and probably never would have in the first place if not in need of something for a purpose other than what it was created for.The clerk asked for ID at the door and assisted me in finding what I needed, answered all my questions without issue. All in all, a hassle free experience.I would have given 5 stars if not for the fact that some of the items, including the one I purchased, were double the price of the same items found online.”
“It is a Macy's so you know exactly what you're getting. Easy in and out for returns. Also it is one of the few open Macy's left in southeast Michigan.”
“They have slippers online I went to 2 different stores fairlane and Taylor. It was listed on the store website that they had these slippers but neither store carried them the tailor store I actually ordered them again for me off the computer because I originally ordered them on the computer and not order the size 8 and they were bigger than my 8 and a half so I ordered a sixth to suppose to come in on the 12th I hope they fix it. And I'm glad that at the Taylor location I had a sales representative and as if that was willing to help me and she did so she ordered a slippers for me.”
“I bought a dress 3 dresses online that were a bust before going to Windsor the morning of the Christmas Ball and finding this gem for less then the other dresses. Comfortable and so sexy. Love, love, love!!!”
“Love this store! The ladies working there are amazing. Angelita is so nice and patient every time I go in. She is so helpful and always with a positive attitude.”
“I had a hiccup with an online order and had to go back to the store more than once. Eric took great care in making sure everything was just right. In terms of customer service he definitely went above and beyond. Thank you so much!”
“My mom and I were running late for an event and both needed to find something to wear. The employees were more than happy to help us find something that fit our wants exactly. I got a top on sale, so the original price was $70 and after tax I ended up paying $15! Super happy with that. Store was clean, the employees were nice, and I was happy to see more variety in torrid that I ever used to. Still absolutely love the fans in the fitting rooms! Best part of torrid for sure lol”
“I called up to the store today, checking in on an online order, to make sure it was still there. I was late at picking it up due to an unforseen surgical procedure. I spoke with Fernanda who was very kind, patient, pleasant, and informative. She even let me know what time she would be there until today, so that I could ask for her directly. I'm posting this review because I don't believe great sales associates, such as Fernanda, get enough recognition. Let's face it, customers can be very rude, so positive employee morale makes a difference! I work for an employer where we've ranked #1 in customer service satisfaction for many years now. I definitely appreciate great customer service! Thanks again Fernanda!”
“Recently one of my ship to store order was sent to Macy's Southland store in error. It would have taken me over an hour each way to drive to this store to pick up the order. I was able to reorder one item in my order while the other item in the order was sold out. I contacted the store and left a message with the contact I was given, Elizabeth (Administration office?). Elizabeth called me back the same day and was very pleasant. She went above and beyond to ensure I would get my order. I received my order today. Thank you Elizabeth and the Macy Southland team!!”
“This is a nice little store, there's a worker there who I've chatted with forever who is always friendly. The only thing that I don't like is the size of the store. It's cramped.”
“Everyone in the store was so helpful and bent over backwards to help us find everything we needed. That was no problem as Rally House had more selection and sizes then other stores we had shopped at. This was a great team to work with.”
“Amazing price on almost just about everything you can see or put your hands on. Such a great spot to do some casual shopping for pretty much everything or anything”
“Love this boutique. Unique items I don’t see at other boutiques. The staff is so cool. I hate they closed the store in taylor, but have had good experience with them online and was surprised how fast my order arrived. Oh and packaging so cute. I always refer ladies to them”
11AM - 7PM
23000 Eureka Rd, Taylor
Womens Clothing
“I ordered some tank tops (they’re the best tank tops ever btw) online and to be picked up in store. I called the store because it only showed one was ready and I ordered four. Long story short, I dealt with Crystal (i hope I’m spelling it right) and let me tell you she was so kind, she fixed the problem immediately, she was just so sweet & patient with me. And when my sister went and picked my tank tops up for me, she said how nice Crystal was and couldn’t wait to go back and shop in store because of what a great experience we had. Crystal deserves a raise! You can tell she actually enjoys her job and cares about people. Not to mention, she’s really good at her job. Thanks again, Crystal!”
“The store was clean and organized despite being under construction. Staff were present, professional, and helpful. This location has a good selection of big and tall items. I am usually able to find my husband's shirt size, which is not easy to do in most stores because he must have a tall.”
“Love this place. Usually the staff is nice. Some times the staff is a little less than attentive. But the prices, the selection, the styles makes up for it. If you don't mind uncaring teen staff who don't really want to help and have a good sense of what you want and what looks good on you; I can't stress enough that you should go here.”
“I'll always love Kohl's!!! I use my Kohl's cash to buy me an outfit! I received it from buying my Christmas gifts here for everyone! They always have a variety of things to purchase for everyone young or adults! Everybody enjoyed their gifts I must say! ?”