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“Nice small personal post office. The ladies here are nice and helpful. Lobby was stocked with the Ready Post supplies and they had an envelope I needed right at my clerk’s register.”
8:30AM - 2:30PM
2632 S Rochester Rd, Rochester Hills
Post Offices
“Always a great experience at this Rochester Hills United States postal service. Everyone is extremely helpful and friendly. If you need help they are always more than happy to help out. Very clean and organized, and this post office is always my go to. I highly recommend the United States Post office in Rochester hills!”
“Please give these ladies at the desk a round of applause. They work with zero staff, they have to cover ALL the shifts, or the building doesn't open. They're tired, working hard, and doing their best. Please don't yell at them, instead, send some of your friends for a job and help them out! Thanks ladies, for always greeting me with a smile and being there every single day for my business!”
“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“I was lucky enough to get Paulette at the counter today. I was express mailing a passport application. She was very knowledgeable about the process and I was on my way in 10 minutes. She never lost her patience; a real cool cucumber!Thanks so much!”
“In this very confused and disturbed world where little comfort and trust abounds... I must say y'all are Literally above and doing a great job here!! Kudos to you all”
9:30AM - 3PM
23125 Greater Mack Ave, St Clair Shores
Post Offices
“My mail is always delivered whether it is nice out, rainy, blizzard etc. Even when our street was under renovation the mail was still delivered. They are awesome have never had one problem!”
“I always have the best experience at this Centerline, MI location! im always pleasantly greeted with a smile and care from Toni, Felicia and Dan and it's been that way since my first visit years ago! In the course of running errands years ago, I needed to stop in to mail a few packages, letters and flats I had accumulated about 25 minutes before closing. Toni helped me out with a pleasant attitude, patience and accuracy. I have come back to this location for years as ALL the staff have ALWAYS treated me with patience, respect, kindness and most importantly, speed & accuracy.My only request is to the USPS Postmaster to please update, renovate and add ADA compliant entryways to outside and inside the building of this Centerline, MI location as well as ADA parking spaces. The entire staff, Centerline residents and ALL customers deserve a fresh, bright, modern and ADA compliant USPS Post Office facility. Other than the request to update the building, I love this USPS staff at the Centerline, MI location!?”
“I had to rewrite this review because the reason I walked past 2 other Post offices were reviews about Jade. She was outstanding with her knowledge about passport documents and helped me through the process. I recently had a problem with a package I sent and I was a little hesitant. Everything went well. Denise the manager is looking into the package for me. Jade and Denise were awesome. Thank you both for your help.Tom”
“Today was my first visit to the post office since moving to Michigan a few weeks ago! There was only one person in front of me and one employee was off to the side, gathering some drop offs. She turned to me and asked if I needed help and I said yes! I just had some pre-paid drop offs! I had scheduled a pick up but it was Saturday and 3pm came and went with no sign of my mail carrier so I was getting a little concerned. I figured I'd check out our post office. (Back home I'd schedule pick ups and my mail carrier would NEVER pick up so I have a little anxiety about it.) Anyway, Kimberly was pleasant and said hi back to my toddler as many times as my kiddo said hi to her. ? She had a great attitude and assisted me expeditiously.On to the metered parking...everywhere you go has metered parking which is so strange. Back home we didn't have a meter for the library or post office or other necessary places so I was confused. The first 15 minutes are FREE. I hope that helps! I usually just need to drop off pre-paid packages.”
“I think the staff at the Madison Heights branch are awesome. I've lived her for about 5 years and I've never had any real issues with mail delivery or employee attitudes. Whenever I need to go in, everyone so far has been fast, kind and helpful.”
“It appears as though this location is consistantly operated by just one postal service employee. She appears to be overworked. May be reason for her unfriendly demeanor. However i find that speaking to her with kindness & empathy brightens her attitude.”
“Now a days they have removed the option to ring the bell after getting inside the room. Handicap entrance button does not work even though there are markers telling us to get in by using the button”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
“Staff are knowledgeable and patient. I’ve never experienced a long wait time here, which is rare for a USPS store. Parking is made easy. Thanks for everything y’all do! Your neighbors appreciate you!”
8:30AM - 2:30PM
15285 Samohin Dr, Macomb
Post Offices
“I was helped by a very friendly worker guy in the parking lot when i was lost. Also, the worker inside at the door (Masu?) was very friendly and quickly got my package pickup for me.”
“I’m from Virginia and staying with my mother who lives 45 minutes away. It’s so convenient that they stay open until 7pm. The postal workers are all very pleasant as well. I drove to the New Baltimore post office which closes at 6, they locked the door a minute before closing, as I walked up to the glass door- packages in hand, wouldn’t even acknowledge me. That was a 20 minute drive for me. I made the drive to this post office because a package had to go out- they work until the last minute. I’ve been here 3 times now & everyone is smiling, and kind. Even when I walk in 5 minutes before closing & 1 minute before close. I can’t figure out why it’s not rated 5 stars. They are the best post office in the entire area- and I’ve been to 8 within this 30-40 mile radius in the last 2 months.”
“This post office is one of the best. The employees work hard and long hours. Very respectful, well spoken an knowledgable. I would recommend this post office it’s clean, the kiosk is available, significant room to mail products The parking space is very spacious… Employees seems to greet with smiles and compliments with a great sense of humor. Enjoy your shipping experience , smiles and kindness is contagious :) I’ve been to many of offices and this one is still by far serving a variety of business customers etc, a large volume of mail with kindness…. Good attitude and patience works..
I know you are doing your best, but I can use more assistance to correct, or resolve a shipping issue that occurred. This would be my approach forward to receive sufficient service if a mishap took place. I have notice hard working customer service, and customer complaints. ??”
“I put the wrong address on an important package and it was lost in an apartment complex next to the office I expected the delivery at. Velda Young found my package which was business cards and called my cell on the card to let me know she had them. She waited for me to come and meet her and gave me the package I had lost. She went above and beyond to make sure I got my package and saved me time, money and hassle of reordering. She has restored my faith in humanity and there are still great people out there who hold their profession on a higher standard than just another paycheck. Thank you Velda!!!”
“This five star rating is for Jordan, the kindest postal worker in the united states! Thank you for one of the best customer service experiences I have ever had!Peace and blessings to you and your family!”
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“I don't know how I got so lucky but I had a great experience at this post office. I admitidly have only been in the post office once that I can remember as an adult. I have never needed to send verified mail before. When I walked in I was greeted by both employees, and (I feel so bad for not getting the name) the female postal worker came out to the keosk to walk me through sending the letter and sending it the right way. She offered this help paitently as I clearly had no idea what I was doing. While out there regulars were coming in to check thier boxes, she greeted them they all seemed to know eachother by name. It was almost like a family diner feel. So I don't know who is rude there but my interactions were 5 stars.”