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“I went in to get a new phone and Joseph Hanna hooked me up with everything new got my phone and on my way in less than 30 min I love Metro if you go anywhere else you are getting ripped off big time thanks again”
8:30AM - 7PM
35050 Mound Rd, Sterling Heights
Mobile Phones
“Upgraded through ATT. Had to turn in my wife’s IPhone 11. ATT store found it had a crack on the back glass. They wanted to take off $350 from of the $700 credit they were giving us. Came here - heard about them from a friend - saved hundreds of dollars. That’s $$$ that stays in MY pocket.Couldn’t be happier.Yes I recommend!”
“Alvin is amazing! He knows his stuff and was able to port all of our lines over to Verizon smoothly. He is helpful and patient and an asset to the company. He made this a great experience!!”
“Nora was amazing!! Definitely made the most of my time experience and money!!! Very knowledgeable of products, definitely knows how to upsell!!! Thank you so much!!?”
“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”
“This store is amazing I can’t think of a time I just went in to ask a question and always come out happier or better off then I was before visiting this specific location Steve always has the most current information on all the deals!! Also as long as you’re honest these guys will do anything they can to help you take care of all needs to do within the parameters of AT&T as a whole really a great representative for AT&T”
“We were in the area from out of town and my husbands phone stoped working. We were waiting on by Sam. He was wonderful. He found the issue right away. He was very careful and asked lots of questions to help him find the issue. Unfortunately he was not able to fix it and we had to get him another phone. Sam was very helpful and asked what his needs were and he was able to pick a new phone. I was even able to get my phone screen repaired there. All for a very good price. The service and knowledge of the staff is wonderful . We will definitely return if in the area if we need phone help.”
“There are so many great things I can say about this T-Mobile first the owner she’s wonderful and she’s very compassionate and she helps you find the best phone for you second she knew that I was having a bad day and she made it better putting a smile on my face She makes what customer service is all about and should be about friendliness, you feel like like family when you’re in there because she makes everybody feel important and she helps everybody’s needs. God bless you, my dear sweetheart. You made our day when we were there”
“I go to this target about twice week (at least) and am blown away each time by the spectacular customer service of the staff! Nick does a wonderful job and always makes my family's day better with his amazing energy and attitude. Shaianna also is wonderful and never makes a bad vanilla latte! She is always smiling and works so hard even when she is the only one behind the counter! These two definitely deserve raises, their kindness is just one of a kind. Keep up the good work!”
“I was in a situation where I was a crime victim, and my iPhone was stolen. I went into the T-Mobile store with an old phone, and the associate was so kind and caring. He put a new SIM card in my old phone, and that made that phone operational with the number from the stolen phone. He also, made sure I knew what to do to have the phone remotely erased and identified as a lost-or-stolen phone with my Apple account. His help didn't cost me a single penny, and all he wanted to do was make sure I had an operational phone, and that the stolen phone was properly reported so it would be of no use to the person that stole it. A couple days later they helped me into a new iPhone, restoring my old backup (thank goodness for backups). My thanks to the associate "Wisam M." who provided immediate assistance and help, and the entire T-Mobile team for their continued assistance!!!”
“I was highly
Disturbed by the customers infront of my wife and I in line they were so rude and ignorant but the gentleman working remained patient and nice, we ended buying what we needed we’re highly satisfied with the service and he explain how everything works and if needed we could call store for help setting up internet”
“T-Mobile is the carrier for the masses. It all depends on what store and what employees at that store you encounter. Some are very knowledgeable while others just try to sell, sell, sell and things may not be the best product for you. If something doesn’t feel right or you haven’t really looked over the terms of a contract DON’T SIGN.”
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“Today's experience was great! Jake was patient with this senior citizen and clearly explained the best plan for my needs. Kudos to Jake. Thanks for your kindness and expertise!”