“I've had my personal accounts with FSB for years, and also use them for my business banking needs as well. I just financed an auto loan through my business, and my loan officer, Andre, went above and beyond to make sure I was able to get my car on time so I could carry on with business. He was also very helpful, thorough, and pleasant to work with. If you need a business loan, FSB is your bank!”
“We had an excellent experience and wanted to commend Mo'NASIA for an amazing hour representing P*N*C and OPENING an Account. After being disgusted and asking myself WHY I STAY at Huntington ( easy: the 1 Day Grace ) and 1. no call back -though they stated they saw call to Branch 2. BadAttitude and you're NO Lady Gaga 3. RUUUUUDE 4. 5 attempts in last 6mos to simply go IN with Daughter, Open Account for $ she has earned and is SaVING and 5. apparently someone of some stature came out to listen to the exchange (Where I calmly but assertively asked THEN WHEN ? WHEN can we do Business) I left. But that's another review. M'Nasia is incredible. Well-versed on products (accounts) , professional, spoke directly to my daughter as well and just EXCELLENT. THANK YOU!!!”
“The best staff! I walked in and was welcomed by both employees I saw in the building. The teller was so sweet and got everything I needed taken care of in less than 5 minutes. It wasn’t rushed, she just was that good at her job. Such friendly smiles, and a beautiful building inside and out. I love this Bank of America! Compared to other BofA in this area, this by far is the best one I’ve visited. Thanks for your welcoming staff and great service!”
“I just have to give a Huge Shout out to Frank Foss. He is truly a very informative guy. He has taken his time to explain things to me. He is very professional and patient with me. I am so Grateful he is helping us. If you're looking for someone who knows his stuff Call Frank Foss.”
“Blessed day today!! Is what my neighbor said to me at the CU. Well!! Then I replied. Thank you ma'am have a blessed day too. This is a shout out to Denise. Ma'am I cannot thank you enough on how much you assisted me today with getting my rent payment on time. I am extremely grateful that you showed me exactly what I needed to do so that I did not panic. God bless you ma'am. Have a blessed everything!! THANK YOU! For your service today!! Name? Snow :)”
“I recently took over my Dad's finances after he was admitted to a memory care facility. Prior to working with this MSGCU branch I had very little experience banking with a credit union. I have nothing but good things to say about the qualty of service & personal care I have received from the entire staff. PNC Bank & Chase could learn a great deal about customer service from this institution. Special shout out to Jeremy Teltow for the fantatic service.”
“The best drive thru I have been to. I really like the teller named Cindy she is always friendly and helpful. I am so glad I chose to bank there. One place in this crazy world that is good and consistent.”
“Great bank for customer service, banking options, and easy access. (Physical locations, ATMs, online site and phone app)"Phyllis" is one of the Managers and provides outstanding, professional, personalized service. Makes us feel like family!”
“If you cant make it on time then thats your own fault margaret. These people are very nice and always willing to help. Im at this bank twice and week and they are always kind and do their best to get you in and out quickly. E.x. out of my 100 visits there might have been 1 time i had to wait in line for longer then 5mins.”
“The new version of confirming deposit does not furnish confidence. Asking "how much is here" IS NOT the same as saying " I have xx$ here, is that correct". Not a fan of this new way.”
Open 24 hours
26501 Little Mack Ave, St Clair Shores
“I’ve never had a bad experience with my interactions at Credit Union One. Everyone there has been professional, friendly and polite. Thanks for an excellent experience.”