“Have been a member here my whole life. It's nice to have a credit union where they still actually know you on a first name basics. Those little things are what makes coming here completely worth it!!!”
“Subject: Exceptional Service at Parda Credit UnionI recently had an outstanding experience with Parda Credit Union located on East 8 Mile Road, and I felt compelled to share my positive feedback. From the moment I walked in, the atmosphere was warm and welcoming, setting the tone for a pleasant banking experience.One staff member, in particular, stood out and made my visit truly exceptional – Felicia. Her professionalism, knowledge, and genuine friendliness made me feel valued as a customer. Felicia went above and beyond to address my inquiries, patiently guiding me through the process with a smile.What impressed me the most was Felicia's commitment to providing personalized service. She took the time to understand my financial needs and offered insightful advice tailored to my situation. Her attention to detail and dedication to customer satisfaction were evident throughout our interaction.Beyond Felicia's exceptional service, the entire team at Parda Credit Union deserves commendation for creating an environment that prioritizes customer care. The seamless and efficient processes in place reflect the credit union's commitment to making banking a positive experience for its members.I am grateful for the consistently excellent service I receive at Parda Credit Union, and Felicia's outstanding assistance has only reinforced my confidence in choosing Parda for my banking needs.Thank you, Felicia, and the entire Parda Credit Union team, for your unwavering commitment to customer satisfaction. I look forward to continuing my positive banking relationship with your credit union.Sincerely,Larry Thomas”
“There’s a gentleman there who is always so upbeat and helpful. Always answers my questions, and really takes his time with me. I never feel rushed or pressured. His name is Danny. If you could clone him, you would have exactly what awesome customer service is about.Always a pleasure seeing him.”
“Customer oriented!Very knowledgeable on options to protect your hard earned money!Whether a customer or client always prepared to answer questions and address concerns!”
“Every time I enter , I am greeted with a smile and a warm welcome..... All employees go above and beyond to help any banking situation.that I have.... I am VERY HAPPY to say that I bank at Huntington❤”
“Sometimes I can't understand the new screen format! I'm 61 years of age and I became used to the old format, now I have to adjust again and when people are lined up behind you, the patience required to move faster gets frustrating! The same thing happened this morning as I attempted to do some of my online banking! It took longer because I just became accustomed to the old format on my screen a few months ago and now it's something new!!!”
“I have been a active family member with this financial institution for over 45years!Customer Service, from the CEO- SECURITY OFFICERS exudes; warm reception, concerns resolved, and appreciation acknowledged; all impeccable standards!”
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“Brooke is a wonderful breath or fresh air, so lively and helpful for our plight! She has exceeded our expectations and an asset for any company to have as an employee. I lived in Eastpointe 35 years ago and it feels good to be treated as if I never left. :-)Best wishes,Danette Lisi-Diaz and Daniel Lisi”