Car Rental near Southgate, MI

29 locations found near Southgate
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“5 stars absolutely! I’ve had to come to this location two times, and I received stellar service both times. Both were for rentals after an accident: First time was with my Mom, and Janeá was the lady that helped us, and she was nice, professional and understanding about our situation. Second time was with Joe, and that was by myself. Joe helped me find the rental that fit my needs, but also was able to adjust the payment, because it was my first time, and I had not picked the correct budget. I recommend this location for sure!”

4.2 Good33 Reviews

“So far, so good. Installed a piece of flex pipe and stopped the noise fast.. Very fast and quick less than a 1/2 an hour... The only problem was the price of $170. I'm retired now and finally. I understand how my father felt, pinching pennies, and being careful not to go over budget so he had enough for his meds.. Sorry Dad..”

4.7 Superb112 Reviews

“Always easy to get in and out of national. Never a long wait for shuttles either. Returning my car there was an overcharge on insurance, but the team fixed it immediately. Everyone was extremely nice and understanding.”

4.2 Good193 Reviews

“Fantastic experience. Everyone was very helpful and it was the quickest pick-up we have had with any rental company. The car return was great as well as Marco was very helpful getting us on the correct terminal bus and handling our bags.”

4.1 Good232 Reviews

“I utilized 'skip the counter' this time and it was amazingly fast! I had rented from them last year so my information was in their system. I had rented a premium car and they were all out so they put me in a luxury sedan at no extra cost. Very fair. The gentleman checking the car back in was very polite and asked me how my trip was. Super smooth. Thank you. I will be renting from you the next time.”

3.9 Good207 Reviews

“I had a great experience here! Rob was the person who helped me pick out a car—since I’m 5 ft tall, I was looking for something I would feel comfortable driving while my vehicle was in the repair shop. He was patient and very helpful. The car was very clean and rode beautifully. Colleen called me to let me know how many days insurance would cover the car and gave me an update about when I had to return it. When insurance extended the return date, she gave me another call to let me know and I really appreciated her keeping me updated. Mohammed helped with the return and he was very kind and efficient and arranged for a drop off.Overall, would highly recommend this branch! They’re busy but super helpful!”

3.7 Good160 Reviews

“I'm a Avis preferred plus member and this location doesn't have all the features of the airport. Al was my agent and he made me feel special. He gave me service to the best of his ability as if I was at the airport. He's very friendly and professional. I was running a little late and he stayed to finish my rental. Great job. I'm so thankful.”

3.7 Good103 Reviews

“I have experienced nothing but professionalism and great customer/communication from this specific location. I have another enterprise that is actually closer to my residence but I prefer this one simply because of the quality of service. Thank you for treating me with dignity and respect.”

4 Good38 Reviews

“Had to return the vehicle in different location because they weren't open Saturdays. Returning the vehicle was very easy everything went smoothly & friendly people at that. That one rental they gave me the vehicle dirty had to clean it myself but that's a very rare occurrence”

4 Good26 Reviews

“I recently had the unfortunate event of having to leave my car at the dealer for some needed services which lead me having to rent a car from Enterprise, and I must say that my experience was exceptional. From the moment I walked into the office to the time I returned the vehicle, the customer service I received was top-notch. All thanks to Casey Bowdell!Casey was friendly, knowledgeable, and efficient. She made the rental process quick and hassle-free, ensuring that I had all the necessary information and paperwork in a timely manner. She also took the time to explain the rental agreement and answer any questions I had.The car I rented was in excellent condition and clean. It was evident that Enterprise takes pride in maintaining their fleet. The vehicle performed flawlessly throughout my rental period, and I had no issues or concerns.Returning the car was just as smooth as the initial rental process. Casey quickly inspected the vehicle, and the check-out process was completed promptly. I appreciated the convenience and efficiency of the return process.Overall, I was extremely satisfied with my experience with this rental car company. The exceptional customer service, well-maintained vehicles, and efficient processes made my rental experience stress-free and enjoyable. I would highly recommend this rental car company to anyone in need of a reliable and professional car rental service.”

3.9 Good24 Reviews

“Fantastic! Could not be more happy, renting a beautiful car in Michigan drove to Texas, fantastic ride!After returning the car got a nice surprise with $180 refund couldn’t be more pleased!Jacoby was very polite and helpful!I recommend enterprise rental car to anyone fantastic service grade vehicles!???”

3.6 Good33 Reviews

“This is my local location for all my rental needs. They have a beautiful selection of vehicles. Rico & Moe are awesome guys with phenomenal customer service.”

3 Average99 Reviews

“The customer service we received from Khaalidah was amazing. She was kind and patient. She let my father call our Canadian Visa bank to figure out an issue with our card, took probably fifteen minutes. She laughed at our cheesy jokes, even complimented some of them. She was truly a joy at the desk to help us. We were also confused about extra fees as we reserved for over $300 on wiseguys, to be hit with a $700 charge ($200 deposit) to which we still do not understand. She was very kind and just explained the fees to the best of her knowledge, as she is not responsible for the way they charge. I personally would recommend the service, but not the cost ? thanks again Khaalidah for the great start to visiting Detroit for the first time.”

2.8 Average176 Reviews

“The Owner Frank is a great person and he will work with you , & thank you to him unfortunately that Day I was there to get a rental a lot of things were wrong with the mall such as the power being out & the brakes out on the car but however not matter what was going on he was there trying to make it right with peoples time & experience.”

2.7 Average76 Reviews

“Best place to rent a truck from has all the lift gate trucks trucks are clean and ready to go better than Uhaul.. I use budget from this location anytime I need a business rental truck”

2.1 Poor16 Reviews

“I’m so grateful that they had my reservation through State Farm/ Steve Hargrove & Staff. After the heavy flooding my vehicle was flooded with debris and sewage water and the vehicle was still available to help me with the claim process. Thank you for your assistance Hertz!”

2.6 Average75 Reviews

“A few weeks before needing it, I reserved a compact SUV from the Middlebelt Rd Budget Car Rental for a week long vacation. When I arrived to pickup on a Thursday morning (this location opens at 7AM during the week), they had plenty of cars in their lot and there was no line inside. The agent was on the phone but quickly ended his call to assist me. He was welcoming, friendly, and took care of me quickly. He added another driver with no problem (they were present with ID) and walked us outside to show us the vehicle. He had us do a walk around and sign a form showing there was no damage to the vehicle and I was on my way.The car itself was in the same class as I had reserved, was washed, cleaned, and had no smell on the inside. It was a great vehicle with 30K+ miles and performed as expected.The return went just as nicely with a different gentleman assisting the drop off. Again - there was no line, he was friendly, courteous, and provided a receipt for the drop off, and thanked me.Both customer service interactions as well as an excellent vehicle experience has put this Budget location on my list for future rental car needs. Great job!”

2.5 Average58 Reviews

“We used the shuttle to and from the airport and it went smoothly. They could use better signs for people who aren't from around there so they know where to go to drop rental back off.”

2.7 Average217 Reviews

“Great service. The rep that assisted me(cannot remember her name) was very efficient and effective! We chatted, she made the process very smooth and was very kind! Unfortunately customer service is not always good in the world we live in but she provided great customer service! Thank you”

2.4 Poor120 Reviews

“Jamie @ the front desk was very helpful and exceptional! She answered any questions I had and explained everything to where I could understand as a first time renter. I was hesitant & nervous at first but she put things at ease for me.”

2.1 Poor79 Reviews

“Unexpected soft credit check at time of rental checkout, cost me an extra $250 in addition to purchasing insurance to cover the vehicle. Vehicle. We were expecting a Kia soul and got a Ford mustang. Not bad, just different”

2.4 Poor248 Reviews

“A great rental service! No hustle at the drop off and clear instructions. Very organized lines at the drop off (I rented the car at IN and dropped it at DTW).And even greater is the courtesy by the Airport Transport Shuttle Service lady, Janice. She was a very kind person and spoke nicely. On noticing my throw, she came up to me and talked about chess since my throw had chess pieces printed on. It felt nice talking to her.I didn’t know where to post a review about her service. But I hope the related personnel notices this, can you please convey the same to Janice? I took the rental car shuttle service on 18-Nov-23.”

2.2 Poor131 Reviews

“Be prepared to wait. Long wait for shuttle at airport. Three shuttles filled before we could get on. Long wait in line to pick up car, took about a hour. Understaffed. Received electric car that was not feasible or sensible for our use. Came back at night and traded for gasoline car. Customer service Ashley was awesome and got us on the way without a problem.”

2.2 Poor236 Reviews

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