Banks in Southfield, MI

17 locations found near Southfield

“I have been a customer for 18 years, and have experienced some decently bad customer service when going into this location. I don't want to say I was profiled, but I was definitely treated different, on a few occasions when I went in.
The only reason I didn't cancel business with this credit union is because I've gotten comfortable with them, and normally handle everything online, so I would never have to deal with the people inhouse.
Today, I received exceptional treatment. I might add, the specialists in there today are different from the people I dealt with before (Thank God). I held off going into the branch as long as I could. Upon entering, Ms. Tracy was the most pleasant lady who greeted me and was going above and beyond (without even knowing I was annoyed to be in there) to answer the questions I had an provide solutions for my issues. Then, I got to Ms Joselyn, who furthered the experience by being attentive, explaining certain processes, and walking me through what I needed. I might have walked in with the biggest frown that I had to even go into the branch, but I left with a smile on my face, feeling appreciated as a customer. They might have just kept me for another 20 years.
Thanks Tracy and Joselyn.”

4.4 Superb51 Reviews

“CUA was able to finance automobile and consolidation loans to eliminate high interest rates. I have been banking here for over 10 years and always receive superb customer service. Wouldn't bank anywhere else!”

4.7 Superb17 Reviews

“Veronica Chandler is the best! Professional, knowledgeable and down to earth. We had a long morning at the bank today, but Veronica made it smooth. She's the best”

4.1 Good23 Reviews

“My experience at Zeal was truly remarkable. I was treated with the utmost respect, feeling as if I were a VIP. Chelsie, the teller, greeted me with such warmth and respect that I immediately felt like part of their family. It was more than just a business interaction; it was an experience filled with genuine care, making it difficult to leave.”

3.4 Good47 Reviews

“I have been a member of People Driven Credit Union (formerly Detroit Federal Employees and People's Trust) for almost 40 years (became a member at 16) and the service level has always been exceptional. The staff really care about its members.”

3.2 Average66 Reviews

“God löves this bank. Been here för a lönğ time. Ðrive thru access is ğreat, fast, easy & cönvenient. Staff is always super nice, frienďly, fast & pröfessiönal. - God”

4.3 Superb18 Reviews

“My landlord has an account here, so this is where I come to pay my rent. I love this bank because they hardly have anyone in there. I can go in deposit my money and get on with my day! Keep up the good work Fifth Third.”

4.2 Good14 Reviews

“Great customer service. That young black girl with the pretty eyes is smoking hot she can wipe my bank account clean out checking and savings. Anyway they get u in and out quickly with fantastic service”

2.9 Average53 Reviews

“Jay at the Southfield, MI branch was absolutely customer focussed - kind, polite, clearly understood what needed to be done, efficient in his work. Great service!”

2.9 Average32 Reviews

“Absolutely love this branch location. Great customer service, knowledgeable, friendly and willing to educate you on any questions you have. I appreciate the staff at this location taking time with each member to ensure quality customer service is provided.”

2.7 Average7 Reviews

“I was helped by a teller named Tina and she was amazing! I had a very odd request for crisp single bills and she went above and beyond taking time to thoroughly go through stacks of bills to get me the amount I requested. Very appreciative of her.”

2.3 Poor51 Reviews

“Moe was wonderful and he got me in and out within 5 minutes he was very helpful and respectful and he explained evening to me very clearly way better than commercial bank”

2 Poor48 Reviews

“I was hesitant to come to the12 mile ranch because of other negative reviews. I am so glad I took a chance! Alyssa(sp) was fabulous! She was pleasant, polite, personable and efficient. Thanks Alyssa! All of the staff the I came in contact with were courteous. They had 3 tellers working and I waited maybe 2 minutes in line. I will be back if needed.”

1.8 Poor29 Reviews