“Today I had a great experience at this location. The teller was very polite, knowledgeable and helpful. I honestly forgot her name but you go girl !!!! Continue to be great at what you do. I’ll be sure to revisit this location in the future.”
“Will F at Community Choice is absolutely amazing. True professional that has the answers and it all makes sense. He knows the system and he give you clarity in your banking. It’s refreshing. I refer why and everyone to Will F at Royal Oak Community Choice Credit Union he is amazing!”
“At pm the manager Chris said this should never have happened so that I revised my review and that the teller was in error. The customers are able to use the restrooms even though they are employee restrooms. Thanks so much Chris for understanding an elderly ladies cry for help.. You are a blessing to this place and you are greatly appreciated and your call back was much needed...”
“When I was searching for mortgage rates they had the best deal! 3.35% for 20 year mortgage plus the possibility of up to 10% interest rebates at the new year if the company was profitable enough. They have affordable car loans and college student accounts as well. Great service too. If you are in the market for a home under $250k definitely checkout their interest rates.”
“With the current banking situation we were looking for a smaller solution. We checked around and decided to go with CCCU. We chose the branch in Troy and was more than pleased with our results. We were set up with a new account by Anthony and he was more than great! He walked us through the whole process and even helped tremendously with our direct deposits and E-Banking. Great customer service is very important and difficult to find with companies using more AI to answer their phones. It was easy to get a callback when we initially called and their English was perfect. We look forward now to our new banking branch. No- we did not do this over the phone from Hawaii. I registered many years ago with Yelp while visiting relatives.”
“I just worked with Brandon at the CCCU toll-free number. He is compassionate and I feel he went above and beyond to assist me in my scary situation. His level of care was assuring for me and he resolve my concern. Brandon, THANK YOU, yet again!!!”
“My husband and I went in for an auto loan. We met with Arlena Miller. She went above and beyond explaining everything to us, making sure we understood everything step by step. It was the easiest most seemless procees. She made sure all the i's were dotted and t's were crossed. Even though the percentage rates aren't great, Arlena made the experience enjoyable. Thank you Arlena. We will be making all of our appointments with you!!!!”
9:30AM - 4:30PM
17135 W 10 Mile Rd #121, Southfield“Great customer service! I feel they really are comcenred about me. I have never once called or went in to the branch and felt like they weren't going to service me with professionalism.”
9AM - 6PM
26791 Ryan Rd, Warren“Great place and excellent staff, they will help you and support you with any questions or comments!Definitely recommend this to everyone, they are so welcoming and help everyone out!”
“Car loan went through (from beginning to end) super quick and I never had to leave my house. I was impressed by applying online at 10:00 pm and the whole process was done before noon the next day.”
“I have been a member here for close to 50 years. My father had me join at 17. Great service always and they take a personalized approach to the members. Far better than any bank. Changes thru the years have never changed the service.”
9AM - 5PM
39900 Van Dyke Ave, Sterling Heights“I had a positive experience with Noelle from the corporate and Brenda with the local branch. Noelle was friendly and informative but most importantly she was able to expedite matters so that from start to finish, my loan was approved and dispersed in less than 3 days! I went to the sterling heights branch to deposit my down payment and Brenda helped me. She was warm, friendly, and again worked quickly to get me in and out. Overall, I am beyond happy with my experience at Blue Ox and happy to be a new member of their credit union.”
“I desperately wanted and needed a car. My job was literally on the line..and when NO ONE ELSE WOULD finance me, and while ALL OTHERS tried to charge me DOUBLE THE INTEREST RATE!?♀️(literally double exactly...)...Our Credit Union WAS THERE 4 ME!!????? Thank you SO MUCH TO ???HEAVEN!??? I see why you have this name! Thank you 4 giving me a fresh start!??????”
“Thank you so much Ebony ! I was suppose to come on here about a month ago! You helped my mom & I with an essential transaction. Your professional calm assertive & compassionate demeanor put our minds at ease. Thank you for your discretion warm & easy going personality. You will always be one the reasons we remain a member!!!!! Keep allowing your light to shine! You good people. PSCU has a rare one. You go Girrrrllll!”
“Black Owned and Awesome!! You can start a checking account with only $50! And you balance can be $5 with out any fees!! When, I heard this I Ran ?♀️ there and opened up an account! ? Most banks want a Whole Lot more and you have to have a Larger balance!”
“In the process of refinancing my car with the amazing Katrina A. Took me from a 25% apr to a 9% I believe either way I'm saving hundreds a month!! She understood the assignment. When they say uaw sister/brother for life they mean it!!!!!! I left Ford a year ago and they still honored and are raking care of me. 5 stars all around!!!!!!”
“I,ve been coming here for years from there last location on Greenfield and when they moved to this location on Coolidge in Oak Park Mi. All the employees always very nice, polite and helpful and never rude.”
“Easy to communicate with all of the officers/cashiers; all of them are very friendly and professional. They unswerving my questions or contact me with the manager if it’s necessary. Quick, professional, knowledgeable service. I’ve been a member of PAFCU for many years, always satisfied!”
9AM - 6PM
41031 Mound Rd, Sterling Heights“Everything about my time here was fantastic! Lisa was the most outstanding person I had, and she helped me with everything from getting my first credit card to getting my first auto loan! She's really great, and each interaction I've had with her has been incredibly welcoming and friendly!”
9AM - 5PM
3044 W Grand Blvd # L-350, Detroit“I really like this credit union. Staff have always been nice,professional, patient and helpful. No matter who assist you, they make you feel like you matter. Public Service Credit Union appreciate there customers. I will recommend them hands down.”
“Good experience every time able to conduct business with no problem, staff are always exceptionally professional and prompt to resolve matters and get on my way quickly.”
2 - 5PM 9AM - 1PM
501 S Main St, Royal Oak“My experience has not been Great. On my end I seem to keep getting locked out of my account. I was trying to see if my account was okay,or negative. If so I wanted to come and deposit some money so it will be positive. I'm changing passwords too often, which is why I am locked out. I'm just going to have to come inside, instead of online.”
“I have had nothing but great experiences with Genisys Credit Union.From my mortgage, auto, home equity line of credit to professional interactions with all different staff members.”
“It was a great family atmosphere. The employees were friendly and made sure each car was in a spot that could see the full screen. My kids and I really enjoyed it.”
“Been banking with Michigan united credit union 4 10 years well 10 years with unity credit union which is now Michigan united all employees are professional an kind will help u with all banking needs this bank has been great for my family highly recommended”
“Yulia Shemshur processed my mortgage. She is professional and super friendly. Yulia answered all my questions, very acknowledgeable. She cares about her clients. Thank you”
9AM - 6PM
34642 Van Dyke Ave, Sterling Heights“I have been a member over 6 years and customer service has always been very helpful. My latest experience has been with Senior Service Rep: Crystal Reed in Sterling Heights, MI. Her vast knowledge of Freestar procedures and packages available to member has helped me to navigate the best possible option for vehicle purchase. As well as exceptional follow-up work to assure I am comfortable with my decision. Thank you again Crystal for your customer support. The best credit union in Michigan!”
“I love this credit union. They are very personal and very supportive of their customers. I don't know the correct term for it but the rules for use (check cashing, withdrawals, overdrafts, etc.) favor the customer and are easy and they are much easier than other banks for sure and the other CU that I have used. I don't think I will ever take my account out of this credit union.”
9:30AM - 5PM
2825 Trumbull, Detroit“I have been an member at this credit union since 2003 NEVER””” Had a problem with anyone at this bank . Claudia is lovely & great to talk to &Their LOANS ! has a GREAT low interest rate & I just refinanced my auto last year WITH ROBERT! WHO IS GREAT TO TALK TO BY THE WAY & my rate was so low that I went from paying 483 to 338 with them & was able to get a loan on top of that to get my roof done on my home! IF YOU DONT BANK HERE SOMETHINGS WRONG WIRH YOU! Deanna hated to see you go””” But the other ladies are very nice & helpful that has carried on in your place!”
“I had a great experience at this branch with Rob Kashat. He was very patient even when I had to go out to check on my truck that got hit. I had no wait for the appt I made online.”