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“Ryan was VERY helpful. I came in and asked a few questions about trouble I was having with my RV, (I'm a bit of a noob). He took a look and in a few minutes he rattled off a likely diagnosis and what I should try. And he charged me nothing! I definitely plan to come back here for all my RV needs, they are knowledgeable and friendly.”
“I had a very good experience with Kalamazoo Storage and it was so easy to set up online. The facility and its units were very clean and the customer service was great!”
“The staff is amazing . They make you comfortable the minute you walk in the door . Easy to communicate with and ready to answer any questions you might have . I would totally recommend this storage facillity to everyone ! Denise Slater”
“For some reason emailing kept getting ticket closed. Most likely my fault; incident with someone running into my unit. Didn’t want to be confused as the person, so I contacted.
Finally, Ken to the rescue, phone , after doing an amazing job at digging into the situation, he realized I am just an old man worried about little details. He assured me I was fine, asked me to store his # if I need anything…..
The best part of this story is I have been doing chemo for 3 years and sometimes it’s 4-5 days before I can function. Ken made contact daily, not upset, but concerned, he wanted to help. He WAS NOT like “ how can I help you if you don’t answer?”
Never even asked, where I would have …..
I did apologize for not being able to get back quicker, was the least of his worries. Building a great relationship was what he did. Thank you Ken, and great job Square box for your selection of quality people.”
“When I walked in I was professionally introduced, the inside of the building was very clean. The lady at the desk knew everything, yet was willing to fit the size I needed to my budget. Very helpful. This place has the best experience you will ever need.”
“Fast and professional service. Good prices for the storage units and clean. I also rented a U-haul and they made sure I had everything I needed, explained the contract and they were open late. Very nice.”
“I held my things here for just over a year, and the man and woman who manage this place are extraordinary!! They’re very kind and they also stay up to date on everything. Communication with this company is amazing as well, which is quite hard to find nowadays.
I didn’t go in my unit after I dropped my things off, so when I had my lock cut (which they offer, if you’re silly like me and lose your key!) I was absolutely amazed at how well my stuff held up in the storage unit. A lot of outside storage units get unwanted pests and even some of the weather we have here, but I walked in and there weren’t any signs of mice at all! Also no leakage into the unit from all the rain we’ve been getting! The company also offers locks for you at a cheap, one-time price. I couldn’t have been happier with the managers, safety of the area, and price. This is seriously the best place to go.”
“Heidi has been an absolute blessing to me and my family during a rough time and transition. It foster hope when you meet good people along the way, who, extend a helping hand. Heidi did that for us. Thank you.”
9:30AM - 5:30PM
820 W Centre Ave, Portage
Self Storage
“Angela is so good with her job. She works hard and independently. She makes sure her customers are happy and satisfied. She loves her job but everyone has those days but she holds her head held high and strong. She was good to me and my daughter. Very easy to talk to and have a conversation with. Keep up the good work Angela”
9AM - 4PM
9879 Portage Rd, Portage
Self Storage
“We needed to store a 3rd car before the snow started. We were able to get a spot online and take the car to storage within an hour! What a lifesaver! This is a great place for storage.”
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“I have had a storage unit with them them since January, they keep the place looking nice and the units themselves are very clean. I would recommend them for any type of storage, including rv's and boats.”