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December 2021 by Karisa Cory
THANK YOU Selina for all your help today! I found a dress I wanted at the Flint location but needed a size that was available as the Saginaw location.Employees at the Flint location would not help me with this! I called myself and got Selina, who went and found the dress for me and held it until I could get there! She was so polite and helpful, I give Selina a 10/10!!!! Thank you SO much! Will be making the hour long drive to this location from here on out!
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April 2021 by Lyndsie Christenson
Such great service and the mannequins are so inspirational!!!
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January 2021 by JoAnn Oates Lutz
I had an online return and the associate Julie was very patient and very helpful and I appreciate that.
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October 2019 by Rose Persinger-Doyle
Customer service in the shoe department would be nice. Was completely ignored (Yes, she saw me and didn't even say hi. She seemed annoyed that I was in an aisle she was about to walk through) by blonde saleswoman who was more than happy to greet customers who came in after me. I left the boots behind.
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January 2019 by Steven L. Davidson
Macy's has certainly changed in last couple of years. The level of professionalism by the store leadership this evening is frustrating and disappointing. Will not be returning to this store anytime in the near future.
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November 2018 by Juaron Jackson
Terrible customer service!
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August 2018 by Carol Bickel Laux
Amy Osbourne is amazing in the My Stylist area! She goes beyond the word customer service and I so appreciate her! We will always shop at Macy's because of Amy!
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December 2017 by Laurie Everett
I can not believe what has become of this location. It's like going to Kohl's where you expect everything to be self serve. The selection is poor especially if your looking for the higher end brands. Staff is far and few and they have no product knowledge or the ability to complete a transaction that involved ordering items they did not have in the store. Store was dirty carpet was actually gross. It did not even feel like holiday time. Shoe department is basically a self serve department. No one at all in the childrens area which is definitely not like it use to be. Sad this store is definitely gone the way of other department stores I see why I quit going and why so many Macy locations are closing.
