NAPA Auto Parts in the Saginaw area is highly regarded for its excellent customer service and wide selection of auto parts. Customers appreciate the convenience of multiple shopping options, including in-store visits, delivery, and curbside pickup. The staff is known for being friendly, knowledgeable, and willing to go above and beyond to help customers find the right parts. One customer praised a staff member for pulling out a large selection of heat sending units and ensuring the correct one was chosen for a classic car, highlighting the store’s commitment to service. Another customer shared that staff members, including a young man driving a lifted Suburban, provided excellent service and even offered personal tools when needed, exemplifying genuine care. Customers also noted the staff’s friendliness and expertise when purchasing oil and filters, with some employees receiving special recognition for their hard work. The store’s dedication to serving the community is evident, with many customers recommending NAPA over other parts stores in the area. Overall, NAPA Auto Parts offers quick, safe, and easy service for car, truck, farm, and marine vehicle needs, embodying the motto “Our Motor Never Quits™.”
I needed a part. I called and they had it. I was able to get there but no room for a truck and trailer. I managed to get turned around and went in for my part..I had a card issue, no fault of theirs , but was there a little more than an hour. Staff was great. Talked trucks while I was there. Thank u.
