Aaron's, a furniture and appliance rental company, has received mixed reviews from its customers. While some customers praise the store's helpful staff and convenient service, others have experienced longer-than-expected delivery times and poor customer service. Customers who have been loyal to Aaron's for years commend the staff for remembering their preferences and making them feel valued. One reviewer was impressed by the Traverse City location, finding the Saginaw team to be particularly impressive. Another customer received a gift item with short notice and was delighted to have it delivered before Christmas. However, not all experiences have been positive. One customer complained about the lengthy 2-week wait for a mattress, finding it unacceptable for a furniture rental store. Additionally, another reviewer described the customer service as the "worst" they had seen in a long time. Despite the mixed feedback, one customer specifically recommended the Bay Road location in Saginaw, Michigan, and praised the helpfulness of an employee named Jim.
