These reviews depict a mixed but largely positive picture of CVS. Many customers appreciate the store as a neighborhood pharmacy, highlighting friendly and caring staff who are attentive and knowledgeable. Some reviews mention excellent customer service, with staff always ready to answer questions and work hard to make customers feel welcome. One reviewer praises the store for its cleanliness and large selection of products, including beer and wine, with decent prices. However, there are notable concerns. A customer switched from Walgreens to CVS to support the company's stance on not selling tobacco but was disappointed to find employees smoking right outside the entrance, creating a cloud of cigarette smoke. This affected their willingness to continue shopping there. Others wish the pharmacy had a drive-thru for convenience. The store’s atmosphere varies; some find it clean and bright inside despite the outside looking rundown and dirty. A specific mention of a staff member who was attentive and friendly at the photo counter highlights good service. Overall, the store is appreciated for its friendly staff and good service, though some issues with cleanliness and store environment are noted.
I switched from Walgreens to CVS to support CVS not selling tobacco. But at the 12 mile road/rochester road location i have to walk through a cloud of cigarette smoke to enter or exit the store because the employees smoke right next to the entrance. Taking my business elsewhere.
September 2024
Pharmacy opens at 10am? Line up all the time. no thanks
April 2024
One of the best CVS Store, every one of the employee is efficient and kind.
