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“I had to upgrade from my IPhone 12 mini I had for 4 years because the battery was shot. I had no clue how to go about it. Shaneka waited on me and helped me decide on a new phone which I picked an IPhone 16. She did the phone transfer and activation for me while I waited. She was very patient, kind and helpful. I am very grateful for her prompt, excellent service.”
“Lucian is a TRUE breath of fresh air, amidst this lackluster , he was certain Boost, where a great guy was there then turned it over to a very bad guy, who wouldn't bad guy as far as customer service, It didn't take me long to switch over to Boost. Lucian truly stands out as a model example of customer service, he was very kind, always informs ppl of how things where things how things are going, and modest as well, then he informed me that he only wants him he only works there 2 days a month!! He's too humble of a guy to say more but it's the first time I've been there, so I can't compare him to others who work there and I don't him personally ,but I was happy to have accidentally come on one of his days , I want Lucian to get special recognition for how he treated me , another Spanish guy ,and and another older gentleman , I pay attention to detail...and I could go on - but I'll leave it there - outstanding !!! 5 stars all the way!!”
“The only place I come to buy my phones is this location. Me and my husband refuse to go anywhere else, and that is because of the young man Jackie who always takes care of us. I have bought all my phones from him and he continues to give me the best deals and is always working with me with any problems I have. Jackie never will disappoint!!!”
“Came in to upgrade one of the phones on my plan and Cory was great! He was juggling working with us and another customer and everything worked out just fine. I definitely will be back! Thanks!”
“Went in to get my phone upgraded. They helped me make sure everything transferred over to my phone. Also provided me a free screen cover and put it on for me. Super helpful and polite.”
“A+service very friendly and responded to my needs it exceeded my expectations these guys are fantastic you need to come visit them best customer service available”
“I damaged my phone and decided I’ll just go ahead and purchase a new one. Lance was appointed to assist me with the purchase and set up and I’m grateful for the experience. Lance went above and beyond his duties as an T-Mobile representative, I truly hope he is rewarded for such! He is professional, Informative, patient, and a pleasant representation of T-Mobile. Lance worked diligently to assist me with all the issues I had today. I would highly recommend him to any and everyone who desires the experience of outstanding customer service:) Thank you Lance!”
10:00 AM - 8:00 PM
28835 Gratiot Ave, Roseville
Mobile Phones
“I went in today to pay my bill and the young man named Jackson was AMAZING! My bill was almost $180 a month and he decided to check my account. Everything seemed correct, and as I was pulling out he flagged me down to tell me he figured out how to get my bill down to only 150 a month. 10 minutes after leaving he called my cell phone and told me my new bill would only be 112 a month from now on! He went ABOVE AND BEYOND and he is HANDS DOWN THE BEST METRO ASSOCIATE I HAVE EVER ENCOUNTERED!! This man deserves a raise!!! THANK TOU JACKSON!!!”
“My husband and I had come in so I could get a new phone and switch over to his plan. Everyone that had worked with us were professional and kind, even when there were hiccups on my end with trying to find the right information.
We had gone during a busy time, but never felt like we were ignored.
I am completely satisfied with the service that I was given, and I appreciated everyone for helping!”
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“All the reviews are true! In a time where good customer service is hard to come by, the service was excellent. Very nice, welcomed me when I came in, quick service and built rapport while he finished up my phone. The price was very affordable and I was able to get a screen protector and case. This is your go to place! Thanks again!”