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11AM - 6PM
36610 Ford Rd, Westland
Mobile Phones
“Everybody, there is always very nice and helpful.. They even actually checked my phone bill for any cheaper rates. They save me alot of money, they are awesome!”
“Very happy with how Jordan handled the whole upgrade to a new phone. Everyone in the store was very friendly, very helpful. It was obvious that the other customers that came in were equally as happy as I was.”
“Ian was very thorough, up front about costs, honest (didn’t try to sell me something I didn’t need) and personable. I never felt rushed and my questions were all answered! Highly recommend!”
“Andrew during my recent visit to your store. Unlike my previous experience at a different store, Andrew went above and beyond to assist me.
He provided a thorough review of my account, updated me on phone information, and offered valuable discounts. His dedication and commitment to excellent service is truly commendable.
I am grateful for his assistance and look forward to continuing my patronage at your store. Thank you for having such a dedicated team member.”
“Love that this store carriers all the Samsung for every company I never been an apple person so it's refreshing to find a store that carriers all the galaxies”
“Andre was amazing to work with! He helped me take care of two problems I was having and in such a timely manner! Would recommend going in and talking to Andre with any situation!”
“Outstanding service ? Noor was so helpful, patient, and professional. He went out of his way to make sure I was comfortable with my purchases. I appreciate his focus in providing Excellent customer service. It's hard to find good customer service these days and I feel that Noor should be commended !”
“Honestly this is the best t-mobile store I’ve ever visited. Rick and Mohamad provided 5 star customer service and attended to my exact needs. They were extremely patient and helpful! I would definitely recommend these two gentlemen to anyone!”
11AM - 6PM
42633 Ford Rd, Canton
Mobile Phones
“Ash helped me today on 6/19/2024 more than he knows. I cracked my screen to my Samsung Galaxy S23, and was really upset and crying at the thought of paying a large deductible even having insurance on my phone. He worked his magic, took the time to research my account and helped me save so much money, making it under 100$ for the new GalaxyS24 plus lowering my monthly bill significantly. He even offered me some bottled water and was so calm and reassuringly told me he was here to fix my problem. And he did that and more. He also helped me save on a Otterbox and screen protector that will insure my phone for up to 250 dollars damage. He made a scary process not so scary and fixed my issue in under an hour. I will always come to this store and recommend it to anyone. Thanks again, Ash.”
“I have not had a new phone in so many years and had so much anxiety but needed one badly. Shon was absolutely amazing and took care of everything it was such a easy and good experience. Highly recommend seeing Shon.”
“I just bought a 5G Stylus from Junior today. I would have bought the store out if l could have, his service and offers were so great ! 10 star employee for sure ! I'll be back soon.”
11AM - 6PM
23350 Eureka Rd, Taylor
Mobile Phones
“This store is a Union staffed store represented by the CWA. Jeff did a really fine job of working with my family and getting us new phones with their most recent 15 plus promotion they were running. Everything was very smooth! Ask for Jeff!”
“Very friendly and helpful. They did their very best to accommodate me and get my phone working right again. Unfortunately the problem is with att service. It's not what it used to be.”
“I was assisted by Adam the Manager here, he was great. He switched me over from Xfinity to Boost and got me the Prime Razr. Highly recommend everyone to come here”
“Keith always tries to help me the best he can, he is always kind to me, and tries to figure out whatever phone will work best for my kids and I. I've learned to only use service at this location or monroe metro building, they are very honest with me, and even went out of their way to help me with a situation! Sam is a great business man, treats his customers like family. This is by far, the best metro locations there is!!!”
“Our Sales Representative, Jordan, was the best! My sisters phone was 5 years old and had no storage left (long story- LOL). Thank you Jordan for helping to get her hooked up with an iPhone 15, and ALL the accessories! Thank you for helping us on a holiday weekend! I appreciate you being here and answering all the questions ? Your Boss needs to give you a paid day off! God Bless ??☀️????”
“In a world where customer service is hard to come by , you can definitely find it here . Rod Walker was very knowledgeable with all my phone issues and was helpful in assisting me as I transitioned into a new phone. Thank you for always being available….”
“I had a great experience with MetroPCS extension! This good for the struggle of people who can't pay there bill on time and big thumbs up to this Company! Thanks Uriah!??”
“Ali is the best! He always makes sure he takes care of his customers to the fullest. He is very nice and is always positive. He helps everyone no matter what it is. He is one of the best workers I’ve ever seen.”
“Friendly, helpful, what more can you ask for? I like that they try to give me what I want rather than push me to what they want to sell, which seems to be all other phone stores. I have bought 4 phones there and I am still happy.
1”
“Professional & Excellent service today for replacement of my cracked screen on my Samsung Galaxy Phone..Same day appt. Fast turnaround. Highly recommend. Five Star ☆☆☆☆☆”
“When I need something taken care of regarding my metro phone/account, Vic is undoubtedly THE MAN for the job, and I refuse to take my business anywhere else. His commitment to customer service and overall satisfaction is OFF THE CHARTS. Thank you for all that you do, Vic! ?”
“I only ever come here whenever I need a new phone, Alex helped me get a good payment plan to get the phone I wanted without having to spend a crazy amount. Thankyou Alex and Ahmad, great team here. Phone and service work great.”
“Nicole on venoy and palmer is excellent at how she treats me and my family and friends. She's by far the fairest and has a lot of patience with me. She is knowledgeable and has the best prices for all her merchandise. I bought Two phones from her and she showed me how to navigate through the phone and transfered all our info and I had shopped around and Nicole beat all the prices I had gotten from stores surrounding hers. My store for life now.”
“I went T-Mobile in Flat Rock a couple of years ago for a new phone. Every time I had a question, or a problem the staff helped me out.
This week I went to T- Mobile asking about a tablet.
Jena was my salesperson. Jena answered all my questions about the tablet and T-Mobile Internet Srevice. Jena stated how easy it was to set up a new modem. I will admit I am not computer person, but with the help from Jena I was able to get a Tablet and a newT-Mobile Internet Service.
Good job Jena?
See you with my next computer problem.”
“AT&T Canton Store Chris was very professional, helpful, insightful, and friendly with providing me AT&T services. Chris did not rush through providing me necessary information and Chris gave me several options to choose from. I appreciate Chris outstanding customer service!”
“Tanner at the Belleville store is GREAT. He was very efficient and helpful. He helped us with an issue that we thought to be a loss. It wasn’t. He was so patient and caring. He reset our device so that it can be used. I appreciate him very much. Heartfelt Thanks to Tanner.
Sincerely, Paula S.”
“Metro PCS has always been very accommodating for my family and me. We are all seniors and have the 4 lines for $100, we are all seniors and love this plan as it meets our needs. Anytime I have to go into the store I am treated great. Moe in Westland, MI is extremely kind and helpful. So knowledgeable. ??”
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“This 5 star review is based on the customer service I received from the salesperson Baneen. I originally came to the store to ask shipping questions but she was so knowledgeable about T-mobile network, deals and their items that I ended up purchasing more items. I can honestly say that we are super happy with items she recommended and T-Mobile should be proud to have an amazing person on their team.”