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“The manager Coltan went above and beyond customer service expectations and work! We had so many road blocks switching providers but Coltan helped us through each hurdle with patience, reassurance, and effectiveness. This store is run by a great manager, is trustworthy, and will exceed all other Cellular local store fronts.”
“I have been a customer for 15 years. Kristin is such an amazing person. She is an asset for the company. Kristin is always willing to help and answer questions. We are very lucky to have a person that we love to come back to. Everyone should purchase from this company. They really care about their customers.”
“We came in to upgrade our phones and add lines for our children. It was a complicated procedure but Matt did an amazing job of getting everything squared away. We appreciate all the help.”
“Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because I was locked out of my phone. By far the best service I have ever received and I will never go to another store for any of my cellular needs!”
“At&t location worked diligently to make sure our needs were taken care of while keeping the customer happy and satisfied. We will definitely use and recommend again! The managers at the location, Yaz and Joey were terrific. If you are going to other At&t stores you won't get service like I got or willing to get things rectified with At&t online. A big thank you for all your help!”
“"I had the pleasure of visiting boost mobile recently and I must say, it was a fantastic experience. Mo I call him Dobay the owner, is an exceptional individual who goes above and beyond to provide top-notch service. His expertise and passion for phones are unmatched. Not only does he offer a wide range of products at competitive prices, but his friendly demeanor and willingness to help make the shopping process enjoyable. The store itself is well organized, clean, and inviting. I highly recommend visiting boost mobile for all your phone needs, you won't be disappointed!"”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“Came in to the store and Samantha help me to get a new upgrade and hook me up with a case and screen protector. She talked to me about the phone how it all worked and also gave me good service. And help me with all the transfer to my new phone from my old phone. If you need me a phone come by and speak with her and she will hook you up!!!!”
“Took my new phone in to have the data transferred. Watched Max help a couple of people ahead of us. He was patient, polite and efficient. When it was our turn, he did the job perfectly and quickly. He was friendly and knowledgeable. We couldn't be happier with the service we received today.”
“My experience today was Outstanding, I'm so happy that I switched from Metro PCS to Boost Mobile. Yey, Mr. Muhammad helped so much, what a nice man and salesperson. I absolutely love my new phone, it's beautiful. Now I must learn to work properly.The best customer service ever. From the scale of 1-10 I give Moa a 10 plus. One very happy customer. Thank you Boost Mobile. ☺️?”
“Scout, I believe was the store manager there and she took the extra time to make sure my new phone was working and that all of my prior information transferred over. I have been going to this location for a while now and have been very happy with the service from her store and with At&T”
“Tony and Colin are the sharpest tech guys I've ever met. These gents not only know everything about technology, they were patient with me and taught me how to do everything I needed. Helped me get wifi too”
“I had a very helpful and knowledgeable gentleman get me set up with a new phone today. He found exactly what I was looking for and transferred all my contacts and apps over by the time I walked out the door. I've had Cricket for a least 10 years now and have not had any issues. I'm sorry I didnt get the guy's name, but he provided A-1 service!”
“The people that Boost Mobile they're always really helpful problem solving getting bills paid helping everyone they can the whole crew that works there are pretty good people”
“Bryan was amazing. Answered all of my questions. He was able to save us some money which is always a win. I left with exactly what I wanted. Excellent customer service!”
“We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.”
10AM - 7PM
3452 Alpine Ave NW, Grand Rapids
Mobile Phones
“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Marvin did his very best to make sure I was a happy customer. Husband needed a new phone and ended up leaving with a phone, a case, a screen protector, and home internet. Pleased with our purchase and experience.”
“The lady at the front was amazing. Walked with me through the store and made sure I got what I came for. She was super pleasant and friendly. Went above and beyond her job duties!”
“I've been a customer here for about 4-5 yrs now. Ahmed is extremely knowledgeable about cell phone technology and truly has a work ethic that few can rival. Visit his store and you will know the true meaning to the words "customer service".”
“This location is always so busy, but the staff is so friendly and knowledgeable. Kori is especially pleasant and helpful. She's always smiling, friendly and goes above and beyond to make sure her customers are happy when they walk out the door. Definitely recommend this location and recommend you see Kori for the best customer experience.”
“I had placed an online order for an iPhone 16 and everyone that helped me was very friendly and courteous. Ben was helpful and patient when I had a hiccup with my online order pickup. When the issue needed to be escalated to a sales rep , their sales rep Cindy helped me finish up with my pickup within a matter of minutes and made my overall experience a definite 5/5 stars.”
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“Great service and way easier than a standard Verizon store. They were very short staffed (only 1 employee) each time I went but both were very helpful and I'd take the experience there over a regular Verizon store any day.”