Cell Phone Stores near Rochester, MI

30 locations found near Rochester
View Map

“Great guy that is willing to go out of bis way to help! We had a stolen iphone and he was able to sell ua a used replacement. Not only did he sell us the phone but he was willing to spend 30 minutes helping is transfer our data over to the new phone, and also provide guidance how to try to locate our old phone or at least ensure it was "locked" and useless to the thief. This place was awesome and I highly recommend!”

5 Superb43 Reviews

“Carla is amazing! She was so kind and friendly. My family and I came in just before closing time and she helped us with what we needed and was so patient. I would definitely work with her again.”

4.9 Superb131 Reviews

“I had a very good vist today all my question was answered and the advice with my cell phone worked out very well for me. The young man walk me through my phone and explain everything in turns I could understand thank you.”

4.9 Superb81 Reviews

“I just started doing business with Verizon Lake Orion and couldn't be happier - From switching to them a few months ago, to getting a new phone Lawrence was super helpful and friendly! Thank you guys!”

4.8 Superb98 Reviews

“Anthony is great ! Seem to always find the right solution to solve the problems I was having with my phone and not just my phone but tech products as an whole. Definitely recommended!!”

4.8 Superb75 Reviews

“The staff here is very helpful. Rana helped me recover all my info from a old device that nobody else was able to do. I drive all the way from Detroit to come to this store only”

4.7 Superb79 Reviews

“Wow! Marcus went well above and beyond to help me get my new plan. It was painless on my end. Because of Marcus, I'll make sure to tell everyone how verizon in Troy is the place to go for all of your mobile needs.”

4.7 Superb67 Reviews

“Upgraded through ATT. Had to turn in my wife’s IPhone 11. ATT store found it had a crack on the back glass. They wanted to take off $350 from of the $700 credit they were giving us. Came here - heard about them from a friend - saved hundreds of dollars. That’s $$$ that stays in MY pocket.Couldn’t be happier.Yes I recommend!”

4.9 Superb42 Reviews

“Our experience here was great! Alvin helped my family and I to get our new phones and the process was easy and smooth. Our phones turned out exactly how we wanted and we will be happy to return in the future.”

4.8 Superb50 Reviews

“Devin is a true asset to the ATT organization!! I recently lost my mother and was looking to switch the phone and internet service out of her name. It was an emotional task to begin with and I had went to two other Att stores that displayed extreme a lack of providing a basic level of assistance. As a final attempt I called the Birmingham location and Devin took my call and told me he would absolutely help me get the account settled. When I arrived he took the time to apologize for how I was treated at the other two locations and assured me that he would be able to assist. The main take away is that he could tell I was distressed trying to complete this business on behalf of my deceased mother and he was amazingly kind to me. As we spoke while this service was being switched over I mentioned how much I loved Earth, Wind and Fire and he steamed a EWF song for me on the stores music system! I wish I could duplicate his level of service and attention to the smallest detail and put him everywhere I conduct business. Thank you again Devin, you are a rare Gem!!”

5 Superb34 Reviews

“Had a great experience with Marty. He helped to lower my phone bill, and made the transition from my iPhone 11 Pro Max to the 15 a seamless process. Very helpful”

4.8 Superb49 Reviews

“This was the best experience I ever had at a phone store. truly exceptional thanks to Matt's expertise and professionalism. He was incredibly helpful in assisting me and patiently answered all my questions. He made the entire process smooth and enjoyable. I left the store feeling confident in my purchase and grateful for Matt's top-notch customer service.”

4.7 Superb51 Reviews

“I had a very positive experience today with an incredibly patient, transparent, and well spoken and educated employee. I came in having issues with my iPhone and Jawan was very helpful in getting me setup with a new upgrade. He was very thorough in explaining the money saved during my upgrade, and for once, I felt as though I wasn't being taken advantage of when upgrading. I highly recommend anyone having troubles with their mobile device to visit Jawan at Verizon in Crosswinds plaza, he will take care of all your needs!”

4.5 Superb89 Reviews

“Antonio at this Verizon is a gem.. we were having issues with our land line and after spending many days at Xfinity who could not solve our problem, we went to Verizon and Antonio helped us right away.. he spent many hours solving our problem. We should have went to Verizon in the first place..Antonio is a much valued employee with lots of patience and understanding as we are senior citizens.. He was diligent in solving our problem..Thanks Antonio, wish more employees in this crazy world are like you..”

4.7 Superb44 Reviews

“Emon did a fantastic job helping us and getting us a great deal. When it's time to get an upgrade or need help we will be back to see him. Thank you again for the help and making thinks easy in the process!”

4.5 Superb80 Reviews

“Antonio at the Corporate AT&T store on Hall Rd, just east of Schoenherr, in Shelby Twp, provide an excellent experience for myself, and my daughter. We each traded up for a new S24+, and we're very happy with the phones, all due to Antonio's help early in the week. He made sure the phones we wanted were there, and scheduled the appt. As promised, everything he told us ahead of time worked perfectly, and got us both into our new phones with ease.Thank you, Antonio!! You're the man!!”

4.5 Superb75 Reviews

“10/10 - offered quick, effective, intelligent communication. Got me the answer I needed with great customer service. Didn’t beat around the bush or push me into services I didn’t need.”

4.6 Superb49 Reviews

“Me and my family came in for a 5 line business account, and boy let me tell you Angelo is the man to go to!!! He got us an amazing deal and after this, I'll never go back to t mobile again!”

4.5 Superb68 Reviews

“My phone was stolen yesterday and of course I was not happy. Given my situation I was already not happy to begin with, thankfully Justin got me the best deal possible and minimized the financial burden. Service was great and I was finally hooked back up. Thx. Highly recommend”

4.6 Superb46 Reviews

“The only metro store I'll visit, unless I have to go to a corporate store. Even when they changed ownership, it's always been a very nice, professional group of individuals working at this location! Can't say I've ever had a bad experience here, as other locations not so much...”

4.6 Superb45 Reviews

“Mark is awesome. I went into the store numerous times for information and to make different changes to the account. He was always professional and helpful. By far the best Metro store!!!”

4.6 Superb39 Reviews

“Today I went here to get an iPhone 15 pro max, I really feel happy and satisfied with the service, the attention and the time that MIKE gave me, his attention was the best, as well as the explanation of the monthly payments, he tried to help me improve my service and that my payment plan is at my comfort! without a doubt the best AT&T store in the area”

4.6 Superb38 Reviews

“Todd and James were extremely helpful. They took the time to help me with my accounts, put the screen protector on my phone, and help me with my voice-mail issue. Great guys!”

4.5 Superb50 Reviews

“Noura the store manager was super helpful. She helped us with everything and helped set up our phones. Make sure you come see her or the staff here for all your services. Great store 5 stars!!!!”

4.4 Superb72 Reviews

“My experience with Dom was awesome! He helped me with the purchase of a new phone on Friday and I came back again today and he helped me with transferring phone devices. He was truly a tremendous help.”

4.6 Superb27 Reviews

“Rick helped me, he was amazing. I came in to set up a new line, get a new phone, and upgrade my existing phone. Rick was incredible at multitasking, helping me with my multi-faceted needs while also assisting other guests. This is BY FAR the best experience I’ve had in 20 years of phone purchases.”

4.5 Superb33 Reviews

“This location is hands down the best in the Metro Detroit area. Ray is by far the best, nicest guy and knows what he's doing and takes care of the customer especially me every time I come in!”

4.5 Superb22 Reviews

“the new owners are amazing! they're really sweet & changed the layout & prices of the store, & i truly see an effort in trying to get this business back on its feet. thank you for the amazing customer service! will definitely be returning”

4.8 Superb8 Reviews

“I've been going here for almost 7 years.. the same girls have worked There for years, are pleasant good hearted people w/such excellent customer service, that I would never go anywhere else.... I'm grateful for their help when they've given me great deals on phones time & time again? Best Metro Store!!!!”

4.1 Good66 Reviews

“Let me just say, that I was a wreck due to my phone completely being dead. I walked in and the gentleman proceeded to help me with my serious issue. My phone had been discontinued and seemed to have many bugs. Long story short, I had to replace my phone with a new one. I wasn't happy about it, but I'm so very thankful that I was able to upgrade to a better model. I brought my mom with her old phone that needed to be transferred to her new phone along with my new phone and dead phone. Well, Ali, was so gracious in helping both of us with our dilemma and he was actually able to repair the problem with my old phone. Our experience at this Metro location was extremely good. Good service, professional and friendly.”

4.1 Good62 Reviews