“This is the absolute best bank ever. The employees all know me by name, are so helpful and friendly. We did our home loan through them, and have no regrets. All of our personal accounts and busy accounts are through them. I would HOGHLY recommend”
“Ashley and the entire team at the Rochester location are the best!! I've had my business accounts through ACCU for years and received nothing short of phenomenal service from this branch”
“Been my banks for several years. Easy to use app. Several convenient locations. All branches I've been their bankers in all departments are friendly. You feel very welcomed. I am happy to be a Huntington customer. Met with specialist Jacklyn M at a Rochester branch. She's amazing at what she does. Very understanding and patient. She helped me a lot!”
9AM - 5PM
339 S Main St, Rochester“I really like this Chase branch! All the tellers are very friendly, know be my name, and are very efficient. Although it’s not the closest branch to my home, it’s worth the extra commute!”
9AM - 5PM
25 Barclay Cir, Rochester“I couldn’t make a same day appointment and took my chance by walking in. Needed to open an account for my dad. The front lady ( I didn’t get her name) was very friendly and accommodating by helping me set of an appointment for that hour. And the banker DeAnne, who helped my dad opened the account, she was very helpful and professional. Everyone there is very friendly. Great experience!”
9AM - 4PM
44 N Adams Rd, Rochester“I've been a citizens bank customer for over 10 yrs and my experience has always been pleasant. The staff, especially Marla, are always professional, pleasant, organized, and very helpful. Marla is very hard working and kind and has recently been promoted. Marla deserves the best because every encounter with her has been the best experience with positive outcomes. Thank you Marla and congratulations!”
“I have had a great relationship with this bank for over 20 years. When I have questions or more complex transactions I choose to go into the building, where I am always met with courtesy and professionalism. Today I phoned in with a quick question, and received the same quick and professional response.”
“On 6/2/23 I contacted CFCU’s main number and I spoke with your Customer Service Representative by the name of ‘Jose’. Jose was polite, helpful and took the time to address my questions and provide me with clear answers. It was a pleasure speaking with a representative who still understands the importance of “customer service”. Jose is a prime example of why members like me, love Chief Financial Credit Union! Thank you Jose for being so kind and such a pleasure to speak with.”