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February 2024 by Aimee Less
Iam never going to be spending my money at this location ever again! Iam a regular, and frequent this location weekly. Today I ordered a shaken espresso, and asked for light ice. The manager proceeded to tell me that this drink will not fill the venti cup all the way up, and I was soo livid! So i have just been paying for ICE this whole entire time? They said this particular drink only gets 4 Oz of milk. To divert the whole situation they could have just gave me extra milk, or I would have happily bought extra! Don't you want to keep your CUSTOMERS happy?!?!?! This is unacceptable!!!
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February 2024 by Ria L
Okay! So, I have to give a big shout out to Jace!!!I’m new to the area and he welcomed me with the most sincere smile and genuine heart. I wish more people encounter genuine souls like Jace. Thank you for being you and a ray of sunshine we all need. ?☀️
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February 2024 by Rina Smith
Please, WHATEVER YOU BUY, DO NOT BUY THE OLEATO Caffe with Oat MILK LATTE... IF you like drinking olive oil...oh no I'm sorry baby rice cereal then by all means get it. but if you don't smh do not buy it. It's my first time trying it.. it smell like baby rice cereal ??♀️ the taste is horrible.. not unless they put too much of oil in it. Yeah, Starbucks y'all can keep this drink for birds. Lol
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February 2024 by Michele Kucharczyk
Just a little mid-afternoon Java.
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February 2024 by M M
Title: Terrible Experience at StarbucksI recently had an incredibly disappointing encounter at Starbucks that left me questioning the company's commitment to customer service. I visited the store and was shocked at the lack of professionalism displayed by the manager.My wife accidentally selected a personal cup and I simply didn’t have it. I asked if she could just put it in a plastic cup and the manager rolled her eyes and let out an audible sigh as if I had just asked for the impossible. I found her reaction not only unprofessional but downright rude.Instead of addressing my concern with empathy, the manager seemed inconvenienced by my simple request. Her dismissive attitude made me feel like I was inconveniencing her entire day by asking for a cup. This kind of behavior is unacceptable, especially from someone in a managerial position.I understand that working in customer service can be challenging, but basic courtesy and respect should be non-negotiable. Rolling eyes and displaying a lack of consideration for a customer's request is a clear indication that this Starbucks location needs to reevaluate its customer service standards.It's disheartening to see such a well-known brand fail to prioritize customer satisfaction. I hope this review serves as a reminder for Starbucks to invest in better training for their staff, especially their managers, to ensure a more positive and respectful experience for all customers.
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February 2024 by Thomas Tackett
They ignore you completely
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February 2024 by Michael Brohl
Slow slow slow slow slow...I have added a star as I think they have new management and staff, and it has definitely improved. If it stays this way, I'll give the 5th star.
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January 2024 by Joy Haidy
Online says store opens at 6. Sat in drive thru line waiting for them to open. After a few minutes after 6 with no one at drive thru I drove around to go in and NO employees even in store.....
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January 2024 by Paige Young
Staff isnt friendly and doesnt communicate with customers or each other, they got multiple orders wrong for multiple people on multiple occasions, didnt apologize or even say anything, just took it back. The lounge seems in disarray often with trash scattered around and overflowing garbage cans.
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December 2023 by Steve Wojcik
I recently had an incredibly disappointing visit to Starbucks that left me questioning whether it's worth the time and money. My experience was marred by long wait times, a persistent lack of available drinks, and the consistent issue of being served cold coffee.The first issue that stood out was the seemingly endless wait times. Despite Starbucks promoting itself as a quick and convenient coffee stop, I found myself stuck in a frustrating line that moved at a glacial pace. The staff appeared overwhelmed and understaffed, contributing to the delay. It's disheartening when a simple coffee order turns into a time-consuming ordeal.Adding to the frustration was the repeated disappointment of finding out that the drinks I wanted were unavailable. It's not an isolated incident; it seems like a recurring problem at this particular Starbucks location. It's understandable that items may run out from time to time, but when it becomes a consistent issue, it raises concerns about inventory management and customer satisfaction.Perhaps the most unforgivable aspect of my visit was the consistent problem of being served cold coffee. One would expect that a place renowned for its coffee would prioritize serving beverages at an appropriate temperature. Unfortunately, this Starbucks failed miserably in that regard. It's baffling that a company with such a widespread reputation for coffee expertise can't seem to get something as basic as serving a hot cup of coffee right.
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December 2023 by Sunshine Sikora
My Oleato Gingerbread oat milk latte was delicious.. A definite must try!! Happy Holidays!!☃️
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December 2023 by Nikki Smith
This location is racist. the staff is always extremely rude to me every time im there as if they’re upset and don’t want to service me. Each and every time I order vanilla sweet cream cold foam today I asked why my drink didn’t have cold foam on top the barista replied “you didn’t order cold foam” rolled her eyes and pushed the drink at me as if the drink doesn’t come with cold foam she was just lazy and didn’t feel like doing her job. Previously the barista pushed my drink at me it fell and I was told I would have to re order…
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November 2023 by m e
We have been here many times. We always get the same drink, and it is very inconsistent on how it's made and I understand there are multiple workers, but we would like to see a bit more consistency. The other item is I don't quite understand why they don't leave the straws out so you don't have to bother the workers to get a straw. And sometimes, when you do ask them, they make it known that they seem to be bothered by you asking them. Please put the straws out like every other Starbucks so the customers have access to them. Thank you
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October 2023 by Mark Mullins
This place is extremely slow for all of the Starbucks I've been
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October 2023 by najwa atwi
30 minute wait for a coffee that was completely botched and not what I asked