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“Young Manger on duty was very patient, very helpful assisting me in my quest to fix my exhaust problem, it failed, but I'm grateful for his help....didn't get his name but he had blue eyes... thanks, young man”
“I have been going here since I was a teen. Never had an issue with any of their batteries. They pay good money to scrappers as well for discarded batteries. I scrapped to get by for a few years.”
“Jack was very helpful today! He was very patient and thorough in answering any and all questions I had. His expertise shows through in the way he talks with the customers. I would feel comfortable coming back anytime to seek out his advice or opinions or to purchase any parts that I would need!”
“I began experiencing issues with my battery. The sales rep and manager were very understanding. They replaced my battery that was warranted after it tested lower than it should’ve been. Great customer service. I’ll return to this location, and recommend others. Thank you guys.”
“I had such a great experience in this O’Reillys auto shop. My tellers name was Jacquelyn. She was absolutely very knowledgeable and had great customer service.. I wish that there were more people so helpful and kind as she was in Customer Service. Because of Jacquelyn, this is going to be my home store for any auto repairs and I also will recommend this place to anybody. My experience was absolutely phenomenal..”
“We've been using mighty for years now to supply our shop sufficiently and with every curve ball and problem thrown Joes way he has always and continued to rise to the occasion and give the best service that can be provided. He has been a joy to work with and will continue to get and earn our business for years to come. Thank you Joe for being the rock star you are!”
“Great service. Went way above and beyond to get the part I needed from the warehouse. Also delivered to my truck on the road rather than the shop. Def a great crew!”
“Went into the Royal Oak Michigan store for wiper blades. The fella who helped me was very friendly and helpful. The computer was showing different sizes so he went outside and removed mine. Compared to the recommended ones and found I had the wrong size on the car. He went back out and installed them for me. A fine experience.”
“as always, I like O’Reillys auto parts I’ve been going there since they took over Murray’s way back in the day, I had a bad product from a vendor, and they took care of me with a refund corporate check from my troubles, and a friendly smile along the way. This place is the best along with your people always plenty of parking, always a handicap access and a rock.”
“Keven at the garden city store was Phenomenal five star hill knew a lot about AC conditioners help me out with everything great attitude. I recommend the store to anybody just asked for Kevin.”
“Came in for some wipers, and they went out of their way to help me install them. Sam came out to install the wipers and took time to make sure they were done right.”
“Melvin went well out of his way to help my son. My son had nothing but great things to say about Melvin and how he went above and beyond for every customer. Melvin SHOULD Be THE lead Training Associate in CUSTOMER SERVICE for the Entire Company. Thank you Melvin for being the politeness my son needed today! MADE MY DAY!!”
“Stopped in to just get a new cabin and engine air filter. Anna was great! She was approachable, courteous, and overall a great help. O’Reily’s has always been the best around. I’ll be coming back for sure. Thank you Anna!”
“Good auto parts store, they pretty much have whatever you, as a backyard mechanic could ever need. And if they don't have it, they can get it.Knowledgeable counter staff!”
“Same guys always working here, they know their stuff but give off the vibe that they are too bothered to help if you aren't a "car guy". Generally have good stock selection.”
“Actually despite the appearance they did a great job followed up on my order status had the best price for my special order part and carried the parts to my vehicle. Customer service excellence”
“So my spouse goes to this location. The best thing about this location is the employees they are always friendly and nice and willing to assist you. Most are pretty knowledgeable and if they don't know something they will honestly tell you their not familiar and they'll make a phone call to another store that has someone that may be knowledgeable about it. So what more can you ask for from these employees. Great job!!! ???????”
“Kaley FOR PRESIDENT! This lady must have a cape under her collar. I went in and got just what I needed. The store is clean. All of the employees were friendly, however, Kaley was the best. I will be back.”
“They have good deals on batteries. They also charge batteries (small fee) that your traditional auto parts store can't. This place will even recycle batteries.”
“Went to O’Reilly Auto at 8 mile and Grand River for hydraulic fluid and other things. After the purchase I was locked out of my truck! My phone was in there as well…Lasandra (hope I got the name right) let me use their own in house lock out kit. Was back in my truck in seconds. Thank you so much! Our company goes there very often and will go even more now!”
“Tracey was incredibly helpful in diagnosing and helping me replace my battery. Will definitely be coming back here over anywhere else in the area. Excellent customer service.”
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“Very friendly and helpful staff. Very busy location and felt like they were understaffed. Took a lot longer than I thought it would to pick up a pre-ordered part.”