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“I didn't expect to like this bank. After working a really terrible hack by an ex-boyfriend, the bank managers/account specialists (?) tolerated my lengthy story and gave me a chance to explain things. They helped immediately and immensely. As I waited briefly for my appointment ( you can walk in and sign for a chat, too), I noticed that the line for the regular banking queue, customers and the banking staff knew each other by name, quite often. I consider it more of a neighborhood bank feel, despite being one of the largest banks globally. Definitely recommend!”
9AM - 5PM
26838 Plymouth Rd, Redford Charter Twp
Banks
“Very efficient location. The staff use to be top notch. The two young men who worked there in the past were excellent. There is a new you man there who is as excellent. However, the young ladies I have encountered leaves a lot to be desired. One has a poor attitude and one have made mistakes on my account a couple of times. I do miss the Telegraph location. I will continue to do my banking there.”
“Stopped in to utilize shared branching feature and read a few of the reviews before entering. It did take me an extra moment to locate the building because I didn't see a sign but once I reached the teller it was an easier and better experience than I had at a credit union in Livonia.It was quick, easy and the staff was really helpful.”
“Dustin was fantastic and went above and beyond all my banking needs and was extremely personable and took the time for great customer service, definitely will be back.”
Open 24 hours
13951 Telegraph Rd, Redford Charter Twp
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“I have been a member since 2003. Great family CU, teller are very helpful and friendly I love the kids accounts My grandson started at 2 yrs old he is now 13 yrs old and can do his own banking. Thank you for being a great staff of people”