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February 2024 by Kellie Abrams
Stay away!Worst experience ever!
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May 2023 by comet Gaming
It be nice if you guys were there doin business hours
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March 2023 by Leo Troyer
Worst insurance company possible.. rudest receptionist I've ever dealt with,, nothing but inaccurate information and billing plus 4 hours of being put on hold in 3 months is quite ridiculous..
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January 2023 by michael walker
Always helpful - have had the best coverage so far -
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October 2022 by Kdog
They are very friendly people. They are excellent on working with their customers. Never had any bad experience with State Farm. I would highly recommend them for insurance.
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September 2022 by Kristina Pearce
I've had insurance through this office for about 6 years. I moved away and even kept this office as my rep. However, recently I was struck by a deer and filed a claim. The app did more for me then this office. I called several times and was told I'd get called back each time, this did not happen. When I did get ahold of them I told them I didn't want to cancel my coverage so there wasn't a lapse in coverage. I was told that my rate would go down considerably because I no longer have a car.. Now I pay for full coverage on a vehicle that state farm now owns. Nothing changed and when I call its the same thing...we will call you back......
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May 2022 by Veró Blodgette
Too many issues to collectively put into a review. I still receive calls regarding other family members policies and have discontinued business with the agent due to incompetence. Switched to a competitor in the area and now receive efficiency and a cheaper rate than Elizabeth Fortino’s agency.
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January 2022 by Kristine Wright
Love the one on one experience. Everything is always explained to the tee .and you are family with this company
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January 2022 by Bruce Scherer
Wonderful service
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October 2021 by stina Last
I've had insurance through this office for about 6 years. I moved away and even kept this office as my rep. However, recently I was struck by a deer and filed a claim. The app did more for me then this office. I called several times and was told I'd get called back each time, this did not happen. When I did get ahold of them I told them I didn't want to cancel my coverage so there wasn't a lapse in coverage. I was told that my rate would go down considerably because I no longer have a car.. Now I pay for full coverage on a vehicle that state farm now owns. Nothing changed and when I call its the same thing...we will call you back......
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October 2021 by Donna Russell
I have had insurance for over five years with Fortino's office. She and her employees have consistently screwed up my policies for the last year. I have decided to give her another chance considering the time and effort this office and I had put in successfully for years. I Hope to have Good service once again and will then give a better rating. We'll see how it goes moving forward.
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September 2021 by Tony Barger
I've had a mostly negative experience with this local rep. The staff here has mismanaged my policy a few times, and have failed to call me back several other times. I've also had trouble getting help at the office in person. I've been considering switching insurance companies, but it's hard to beat their rates. State Farm has been pretty good to me, but this agent's office has made some things more difficult than they needed to be.
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September 2021 by Andrew Komperda
Good people
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April 2021 by Penny Teichman
She is a great agent
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February 2021 by Ken Aldrich
Very knowledgeable staff to serve my insurance needs
