WOW! - Payment and Equipment Dropbox

Internet Service Providers
Hours: WOW! - Payment and Equipment Dropbox is a business that provides equipment drop-off services and internet. Customers have experienced issues with the equipment drop box, finding it too small to safely return equipment wrapped in bubble wrap, and no clear system for pickup or assistance from staff. The drop box is locked and seldom accessed, making returns difficult. On the internet side, customers report generally reliable service, with good performance for streaming and multiple devices, especially when using their own modem and router. However, customer service receives mixed reviews; some customers face challenges such as incorrect billing, delays in equipment pickup, and difficulty reaching support, leading to frustration. Despite these issues, some appreciate the company's effort to resolve problems, such as offering gift cards. Overall, the business offers dependable internet service but struggles with customer service and equipment return processes.

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1. Potterville, Michigan