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“Very professional and speedy service. Everything was transferred from my old phone to my new phone without an issue. Even the app icons are in the same position making transitioning to the new phone super easy.”
“Makiah was very knowledgeable and efficient and even fixed a problem I’d had with my 3 previous phones that no other Verizon staff member could figure out. He was patient, and very transparent on items where we could save extra money.”
“Myself, mom, and sister came in today to get new phones and also look into changes in our plan. Tre greeted us, answered all our questions, saved us money, and was just an overall amazing person to work with. He made the process easy and knew so much. We all walked away so happy because of our new phones but also because of the amazing job Tre did. The other workers there were just as friendly and kind! I definitely recommend this location.”
“I started coming to this location specifically because Shay moved to this store. He has always been able to help me with any problems that come up on my phone, or my account, and is always kind and patient with me. I highly recommend this location for anyone with T-Mobile!”
“Today I spent some time with Sam at your Charlotte location. He was very knowledgeable about my transition from 28 years with Verizon and the anxiety I had with switching all my apps, messaging, calling, photos to a new phone. It took quite a while but he was so patient and we chatted and shared stories about our experiences in retail sales. He let me run some errands while my old phone took it's sweet time giving up all my stuff. It was a very positive experience and I would recommend this location to all of my friends. Thanks Sam! I hope someone buys you lunch.”
“My college student signed up for his first cell phone line and got the new Flip! Online, the customer service was very unhelpful and actually told us misinformation. We went in store today and everyone, from start to finish, was amazing and helpful! Even though they were busy, with an hour wait, they were nice and informative and there was no hassle getting his new phone! Thanks all! We will be back! ”
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“I was an unhappy Wow cable customer. Switched to another "service" that is available in the Wow area. After they cheated me out of their $200 bogus bonus for switching, I decided to try Wow again, but for Internet only. I have my own modem and a quality router, and my service has been bulletproof. I am at a lower tier of speed, but it keeps up with two or three streaming TVs and a couple computers with no lag virtually all the time. Service was fine when I switched around 2019, and I haven't had to call for service since. If Wow's price was a little better, this would be a five star review!”