Jonathan Stevens Mattress Store Portage is a local, factory direct mattress retailer in West Michigan that takes pride in making all of their mattresses and foundations in Grand Rapids. The store features eight retail showrooms where customers can see the products and get fitted for the right mattress. The staff are friendly, knowledgeable, and attentive, helping customers find the best mattress for their needs. Customers appreciate the personalized service, as staff members listen carefully, answer questions, and provide detailed information about mattress features, support, and comfort. The store offers a variety of mattress options, with staff taking the time to help customers try different firmness levels and find the best fit. Delivery is handled by their own trucks, ensuring a smooth and reliable process. Customers also note the high-quality components used in the mattresses, which contribute to comfort and durability. Overall, the store provides a pleasant, easy shopping experience with helpful staff, quality products, and local involvement, making it a recommended choice over typical chain stores.
I purchased a mattress from Caeleigh. She did a fantastic job. She was knowledgeable and was able to answer all of my questions. I highly recommend her.
March 2024
Caeleigh did a wonderful job listening to what I was saying, showing me the mattress that fit, and getting me the best possible price!
December 2023
Caeleigh was great!..... I walked in and she was very approachable asking me details about what I was looking for.... I tried different beds for firmness and made my selection after discussing availability and pricing..... all in all in was so easy.... about 45 minutes.... got what I wanted and a truly pleasant experience!
