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“My husband and I are always here!!! I was so happy to be helped by Ramiz earlier. He was so sweet!!! He found the exact screws I needed. He was very helpful, he deserves a raise!”
“In Regards To Store Manager Josh, Located In Fort Wayne, IN:I purchased a Danby microwave on 10/10/22. At the time of purchase, I also bought a 2 year extended warranty.Last month, the plastic on my keypad began bubbling. I contacted Danby through their website regarding the issue.Over 3 days and 7 e-mails with Danby, I had received no resolution to my issue. More importantly, I had discovered interesting information regarding their warranties on microwaves.I was informed by Danby that warranties on microwaves cover parts only, and not service repairs.In the interest of transparency and information for consumers, I contacted ABC Warehouse and requested to speak with the Store Manager. I was placed on hold, and a few minutes later, Josh answered. I explained who I was, my previous purchase on 10/10/22, Danby's microwave warranty specifics, and my recent disappointing experience with Danby's Customer Service.Josh stated that he was not aware of Danby's microwave warranty specifics, and thanked me for the information. Then, Josh performed a stellar act of customer service.Josh made arrangements for me to bring my microwave in for a replacement.Danby can learn from Josh, for Josh exemplifies the epitome of customer service.”
“My husband & I just paid off our washer & dryer with them ! We love them so much , we already set up a new lease for a fridge with them ! Jenni (Jennifer Jankowiak) is the absolute BEST! She listens to any concerns we have ! She even helped us set up a better pay date that worked with our paychecks! She just overall has fantastic customer service! I’ll never go anywhere else !”
“My husband and I are always here!!! I was so happy to be helped by Ramiz earlier. He was so sweet!!! He found the exact screws I needed. He was very helpful, he deserves a raise!”
“Went to buy paint and met the gal working in the paint section with dark brown hair. I wish I would have asked her name, or had the thought to look at her name tag. She was AMAZING! She knew her stuff! So patient, and great personality! I will forever come back and get paint when she's there.”
8AM - 8PM
545 S Telegraph Rd, Pontiac
Appliances
“Went to buy paint and met the gal working in the paint section with dark brown hair. I wish I would have asked her name, or had the thought to look at her name tag. She was AMAZING! She knew her stuff! So patient, and great personality! I will forever come back and get paint when she's there.”
Appliances
Appliances
Appliances
Appliances
Appliances
Appliances
“We bought our first home and are new to everything about furnaces. Our motor went out and of course insurance wouldn’t cover it. They had the motor, customer service was friendly and they even spliced the wires to make it a perfect fit. We were out of heat for 5 days. So thankful for this company.”