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February 2023 by C CB
Cassidy made my experience so great! I will always come to this location as long as she works here! She is so friendly and knowledgeable. 10/10 would recommend asking for her if you go to this location! I’ve worked with a few of the other employees and they seem a little rude.
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January 2023 by James
Went in to return some equipment that T Mobile Business couldn’t help me with. Workers here couldn’t help either. No one can find it in their system. Girl was nice, tall guy was rude and said there was nothing they could do and other customers were waiting. Hello? I’m a customer and my issue wasn’t resolved yet. Didn’t really try to dig into it for more than a few minutes. They mentioned they were a franchise, not a corporate store. Guess don’t go to franchises? Especially this one.
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January 2023 by Joey Thompson
I went here the other day. I had a great experience here. The people who helped me were Cassidy and Corbin. They were very nice and professional. They were quick and efficient. The store was in great shape. Highly recommend this place.
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January 2023 by James Jackson
Jacob gave great customer service! Highly recommend this store.
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December 2022 by Deziree Burk
I drive 30 minutes out of my way to come to this location because it's the best! It's a warm atmosphere here. They actually care about you and listen, not just trying to sell you a phone you don't need/want like the location out by me. Highly recommend ♡
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November 2022 by donna mckain
Jacob absolutely saved my day today when my sons phone quit him!!Thank you ?He is the reason we will return to this location for ANY T-Mobile needs ⭐️⭐️⭐️⭐️⭐️
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October 2022 by Karen Sparks
Just switched from Verizon to T-Mobile after 35 years. Jacob was extremely helpful, and went out of his way to transfer our data from our very old phones, to our new ones, which was very much appreciated. We're saving $52.00 per month on our service.
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October 2022 by Shawna
Jacob was very helpful and took great care of us, even with a crazy busy store!
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September 2022 by Sabrina Raben
Jacob is amazing!!! I came into the store with a ton of questions before getting new phones for my children & myself. He was able to answer all of our questions & even found a lower cost plan for my bill that keeps up with all the needs of my children & myself! We got 3 new phones, accessories, chargers, etc. Jacob is extremely knowledgeable, professional, helpful, & polite! I highly recommend going to see him if you need any help! I’ve been to the store quite a few times for assistance with things & he always does his best to help my children & me! I highly appreciate that he treats my teens good & answers their questions as well!! Thank you Jacob!!!
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September 2021 by Christine Wojcik
This store is the absolute best place to get your new phone or anything phone related. The staff is friendly, helpful, and patient. They explain things thoroughly and treat every customer with the utmost respect. I will definitely be returning to the store for any of my phone needs in the future.
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September 2021 by Nitia H
They racially profiled my parents 2 days in a row! Claim to be lgbtq friendly but racially profiled black people and refuse to give phone that’s paid for
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July 2021 by Sonny Cottrell (Sunster57)
Store Mgr Ryand, Co workers Jayden & Megan are the best. Customer service in best to none !!! Whatever you need, they are so knowledgeable. This is by far the best phone store I have ever been too !!! If you need a new phone or questions, they can help. Thank you & hats off to you three !!!
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July 2021 by Ken Renaud
Great company We have been with them for about 20 years can't say nothing bad.
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June 2021 by Scott F
I went in there last night and the two gentlemen working there did an excellent job handling all my unique issues, concerns and problems!!! lol They also provided a friendly and small town atmosphere that if you need anything feel free to visit or call we will do our best to get it resolved!!If the powers to be are listening to this then they need to provide a TV in there like the prior Sprint Store did!! The ice cold bottled water was excellent. You also need to provide some chairs for the older clients that are waiting to get their issue resolved or purchase completed. lol
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June 2021 by Paul Nuyens
Service has been excellent during phone upgrade. Jayden Mason did an outstanding job on June 1st by being open and assisting me 30 minutes after closing time. And again today changing out Sim cards on 2 phones. Thanks Jayden.