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“Chris was super helpful in getting me the right envelope, describing the price system and ensuring the right package went to the right location. Appreciate his patience and support during such a busy Saturday. He managed the long line with ease. Thank you so much team, you made this my go to USPS!!”
“Great location except the supervisor . Smart mouth . Don’t care about anything won’t help you with anything ! It’s the lightskin female superior with the mustache. Stay clear away from her !”
“I frequent this post office, often. They're always polite and pleasant and welcoming and always willing to help. But today they had the worst agent at the counter her name is Dayle. She's the worst agent that I've ever encountered she's rude she has no patience she refused to wait on me simply because she didn't have patience enough to explain what she was asking. So she told me no she will not help and to go to the kiosk in the hall. Teresa the next agent very polite, patience and very knowledgeable of her job. I give this post office 5 stars and I give the agent Dayle 0. Please avoid her she's horrible”
“Went there on the 29th of March for a passport appointment after getting appointments after appointments cancelled in Detroit, was late due to traffic , lady Deabra was very welcoming and squeezed me in. I appreciate it and I didn’t have all my stuff together, she helped me put my papers together and explained somethings to me , that’s good customer service, as a manager of a customer service group myself, I was very grateful that I didn’t have to reschedule, thank you deabra, loved your hair and overall appearance! Young lady that works the window in red wig is very much not nice, need to work in the back in your cheap looking wig , miss Deabra giving you a run for your money up in there , maybe that’s why you mean to people at the window.”
“Doesn’t really seem to be advertised from the street I suggest you follow your navigation closely. Not sure what the story is with parking. I parked on the side of the street in front of someones home not sure if that’s except-able but I was quick. Highly recommend this location my visit was fast and staff were professional and extremely helpful. Thank you!”
“This branch deserves to be the highest rated in the area. So smooth to get in and our. staff professional and courteous. No outrageous lines or trifling customers. Best kept postal secret in metro DET.”
“Decent service, small retail space but all the postal amenities. Would recommend there are wait times when busy so expect some delays, limited parking, but people usually pull out fairly quickly. Street parking, handicap accessible but very heavy doors, so it may be limited access for some. Mailbox outside for easy drop off, but not a drive up style it's drop off, but you need to get out of the car to deposit your mail.”
“My experience here has always been good. Friendly staff and efficient at working thru the sometimes long lines.
Also have had various mail carriers over my 25 years in Warren and I can’t complain about any of them!”
“Unfortunately, I didn't get the name of the lady that helped me, but extremely helpful and kind. Perfect example of what I strive to be when helping others.”
“This Highland Park location I haven't visited since 2019.The clerks are professional and helpful...This post ofc sometimes don't have a variety of stamps but I pick what is available...”
“I went to this location to pick up a package and the way the line was ran was very efficient. The line was long but it moved fairly quickly. The employee and her manager who assisted me were very friendly. I live close by so I’ll be going to this location moving forward.”
“I called this post office today desperately trying to correct an address on a package that had been sent. The merchant I ordered from left off an apt #. I got a lovely gal on the phone who located the package and got the correct information on there for me. I had been phoning everywhere and couldn't get any help! I'm so grateful to her. I don't know her name, but she was awesome!”
“The clerks here are always positive and helpful. They are expert, caring, engaged and interested. They are correct in their transactions. It is always a positive and high quality experience when I go to this location.”
“Used the drop in mailbox to return a small package I already labeled on Monday at 5:50 or so, when there was a busy line is around 11 people. Within just 1 day they updated it at around 9:30 pm shown on ebay (then arrived elsewhere 1 hour later). I wish it was slightly earlier like at 6pm but that's still great updating time!”
8:30AM - 5PM
28211 Southfield Rd, Lathrup Village
Post Offices
“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”
“Mike Henderson was extremely helpful and pleasant. I can only imagine how stressful mail service facilities can be, but he took the time to help me track down a missing package.”
“VISITED THIS LOCATION, BECAUSE I NEEDED TO MAIL DOCUMENTS TO LAS VEGAS. I ALSO NEEDED AN ENVELOPE. GOT THE ENVELOPE AND GOT THE DOCUMENTS MAILED. THE WHOLE THING NEEDED TO BE WEIGHTED. MY DOCUMENTS ARE HEADED TO LAS VEGAS.”
10AM - 4:30PM
20615 Fenkell St, Detroit
Post Offices
“Great customer service, but be very careful driving up the driveway just to get in the parking lot. The driveway just messed up my bumper. Best to park on the street if you don't have a truck, so you won't take a chance in ruining your vehicle.”
“Customer service is not always the easiest position to have, but I have experienced them go over and Beyond to ensure that they helped me as much as they possibly could.”
“Kerri at this USPS location is the nicest and most helpful USPS employee I’ve ever worked with! She was great at assisting me to ship some unique items, helping me decide the right mailers and shipping options to keep my cost manageable. Really appreciate her!”
“I almost did not go to this post office based on reviews but I felt silly driving past it to go a couple miles away to another. I went in on a Saturday morning and was pleasantly surprised I've never seen three counter employees at a post office normally it's 1 maybe 2 at the most! There was no line but customers were there. When I got to the counter the employee was very helpful wasn't trying to scam me out of money and probably the nicest post office employee I've ever come across”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“I had the best customer service here from Raven. She even took the time to interact with my daughter while she was helping me and I was filling out my mailing form.
She also helped me with the proper postage to make sure my son got a package in time! In a post Covid world excellent customer service can be very rare to find. Thank you Raven.
The facility itself is also relatively clean and it’s a quick in and out when getting your postal needs done.”
“Love the US postal service..
The stamps are getting ridiculously high. But the morons at McDonald's are getting 15 bucks an hour now. So i guess the stamps should go up along with everything else..”
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“Our company had a skeleton crew on 12/31/21 and I called the PO to let them know that the mailman would have to come through a different gate. She called him while we were on the phone and he said he would meet me out front in 2 min and there he was. What a great example of customer service!”