This Verizon store, located on Grand River near Wixom Rd, offers outstanding customer service with little to no wait time. Customers consistently praise the knowledgeable staff, especially Matt and Doug, for their helpfulness and expertise in resolving issues and setting up plans. Many reviewers highlight the staff's ability to save money and provide great deals, including family plans and internet services. The staff's friendly and professional attitude creates a welcoming environment, making customers feel comfortable and valued. Several reviews mention that this is the best experience they've had in a cell phone store, with staff going above and beyond to ensure customer satisfaction. Overall, the store is highly recommended for its quick service, expert knowledge, and friendly atmosphere, making it a top choice for Verizon customers in the area.
Had great customer service here from the whole team. The manager Matt was especially helpful. I had an issue with another Verizon store that would not give me the time of day, but Matt went out of his way to help me. Thanks again for the great customer service!
May 2024
I have never had a better experience in a cell phone store. The amount of cell phone and Verizon company knowledge is amazing. I cant tell you the amount of times I have been in to a cell phone store and the people inside know less about the phone than me. Highly recommend.
May 2024
Matt is great. Helped us get set up on a family plan at a great price. Come to this Verizon location! You won’t regret it.
