10AM - 8PM
26285 Novi Rd, Novi“I originally ordered an HD8200XL to put in my attic. It was too big, so I called Solid Signal and talked with Molly about options. She consulted with their lead engineer and then recommended a Televes Dinova Boss Mix UHF/VHF Outdoor HD TV Antenna. This product has a much smaller footprint, but they both cautioned me that reception may be hindered since it was going to be installed in my attic.The result: super easy installation. In passive mode it gets fantastic reception. I am more than pleased with the performance of this product.The listening skills, understanding of my needs and general customer service experience were way above my expectations. They took the return of the HD8200XL without question and refunded the amount in less than 3 business days. Overall, an amazing experience. I would highly recommend this company and their products. Great quality on both fronts.”
“At first I was prepared to wait in long line and face slow service based on other negative reviews. However, it was a raining day today, I got there at about 10:15. The store has about 10 kiosks, 3-4 staff and only one customer in front me. Dan processed the exchange of my toasted modem in 2 min while I was in a conference call. Only needed my phone number. I was pleasantly surprised about how quick the entire process was, no questions, no testing, no id, straight to the point.”
“I like this T-mobile excellent customer service!!! They are also very well advance in any issues you have with your phone .The Manger Shavon is the Best Ever very knowledgeable ! If it wasn't for her I don't think I would Still be with Tmobile !!”
10AM - 8PM
26401 Novi Rd, Novi“This is a Verizon corporate store. They offer more services as a result. Service was quick and the issue was taken care of quickly. I would go back to this location.”
“Service was great ? if only there other stores had employees like them I left t-mobile for how I was treated last year October so coming in here with my family I was so pleased with there employees”