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“I had a great experience at this store. Kollin was the rep that helped me. He was thorough explaining the changes I was making to my account and handled some other issues outside the store with ease. He put my screen protector on like a pro. The store was clean, the queue moved quickly. Thank you!”
“Everybody, there is always very nice and helpful.. They even actually checked my phone bill for any cheaper rates. They save me alot of money, they are awesome!”
“Nikki was outstanding in her support of my purchase of a new phone & Ipad. Her disposition not only with me but other customers I observed was exemplary. She is knowledgeable & kind. Great employee!”
“I came into this T-Mobile location and Ali was so helpful and nice. He answered plenty questions that I had when buying a new phone. I would highly recommend going here!!”
“I had the best experience with customer service! Cassidy was super super kind and helped explain anything I needed when I was confused, and getting all of my information switched over to T-mobile was so easy! Will definitely come again :)”
“I walked in 15 minutes before close asking for a new phone and a transfer to another phone. Chris and Erich were absolutely amazing! They were kind and patient and tried to get the phones to transfer before closing time. I appreciate them for helping me so my daughter had a phone for her first sleepover tomorrow night. Thanks Chris and Erich!”
“Had Verizon switched 10 yrs ago love T-mobile no problems what so ever!! Verizon’s charge was different every month, T- mobile’s is the same, I’m budgeting much better now! No issues with service at all!!”
“The facility is very welcoming & staff is courteous & humble from the very first step you have in store. Specially Nick …. He is very professional & very soft in his tone to explain all he has to offer, providing solutions to clients suitability. All five stars for him ….. ? Had the best deal in town from Xfinity thru Nick while transferring four lines from a competition firm …. Myself & family is enjoying the best internet at most competitive rates …. Highly recommend clients to go for Xfinity …. I’m saying this after a research of over 3weeks of rate analysis of internet & phone lines of all leading companies & then making a final word in favour of Xfinity. Go for it & get the best ….”
“I absolutely love this location. This has to be one of the best ran stores in this area because the sales team is knowledgeable, understanding, and very professional as well. This is definitely a store that I would recommend stopping at if you're looking at doing an upgrade or possibly switching over to T-Mobile. This store definitely gets a 10 out of 10.”
“Wanted to thank Henry for great customer service, he went out of his way to explain my options to replace my phone , took the intimidation out of the process, I have been a sprint and now T-Mobile customer for over twenty five years, my next upgrade will be here! Great job Sir! Helped me out”
“First we went to Verizon in Canton Mi. On Michigan ave. We went in and asked can you turn on spell check. The 2 employees didn't know anything about it. So we went to the Verizon in Westland on Warren rd at the Westland mall. We went in asked can you get spell check on her phone. The lady there fixed it in 5 seconds. I would recommend the Verizon in Westland!”
“Store staff is friendly. Great phones at great prices. Verizon has the best cell service - hands down. Never dropped a call. Internet is fast. Great coverage at sporting events!”
“Scott was so helpful! I had an issue with my account and, even though I had not been to this store prior, he got me in touch with the correct people to solve it. Thank you, Scott!”
“I recently purchased a HDB8X for OTA Television. I am so pleased with the setup. The Antenna is manufactured sturdily built, simple to put together and Install. I was only receiving about 20 Channels with my previous setup. I also purchased a Winegard LNA-200 and Coax. Now I receive 73 Channels. I'm ecstatic, It's just put together on the tower not even erected to highest point. Wow!! Once the installation is raised and rotatable I expect I will get even more stations.”
“Omar is fantastic! My husband & I have been to this location several times and have worked with Omar at every visit. He is extremely knowledgeable, helpful, and kind. A true gem!!”
“Just upgraded phones, was having nonstop problems online but when I went in Amanda was able to help me and got m out the door with my new phone very quick. She was very helpful.”
“Went with lots of questions and confusion. But luckily we had a great representative to help answer everything. Her name was Cierra and she was a great help. I went to 3 Verizon's stores and she was the only person who didn't make me feel stupid, and was patient with me. I appreciate her help and her honesty.”
“I went to this location on two separate occasions within a two week period. In both cases, I had great experiences. The employees were knowledgeable, kind, and handled my requests quickly. I wish I knew their names so I could mention them specifically. I was taken care of immediately. I will certainly continue to come to this location in the future!”
“I like this T-mobile excellent customer service!!! They are also very well advance in any issues you have with your phone .The Manger Shavon is the Best Ever very knowledgeable ! If it wasn't for her I don't think I would Still be with Tmobile !!”
10:00 AM - 7:00 PM
36555 Warren Rd, Westland
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10:00 AM - 7:00 PM
7460 Haggerty Rd, West Bloomfield
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“I had some issues with my internet and also wanted to check my upgrade phone status. The store manager, Tevonne, was so helpful and fixed my issues along with providing good direction on my phone upgrade. I'll be going back in a few months to have him help me switch my phone.
One of the nicest stores I've been in with great service!!”