“Want to give a huge shout out to the crew at this location. I was down at the medical facility across the street from them when my alternator went out and my battery died and they walked across the street to diagnose my problem. They took my battery out and put it on their charger for an hour to see if that was my problem. It was not but the charge was enough to get me back to Michigan only 20 minutes from home so my husband could help me. They DID NOT charge me for helping me or charging my battery. They made no money off of me but helped me anyways. Thank very much for helping a stranded lady get back home.”
“They didn't have the battery in stock that my niece wanted, but they did have one that worked. Still way better that they're competition; never got home to find out I have the wrong part or been given wrong information the curiously results in more expensive parts... makes you wonder if some of the other competition pays commission trip there employees, things that make you go hmmm. I will say that the store I called had the battery she wanted, went to the Lincolnway store and it was too close to closing time on a Sunday to drive to the other store. Still very happy with the service I get at O'Reilly's....keep up the good work=keep this customer for all local part purchases.”
“The batteries I bought didn't work in the children's book I had and Rob played around with it until he discovered which brand of batteries worked. I appreciate how he went beyond what was necessary to help me.”
“Reggienal, who works at this amazing store was the incredibly helpful! Not only did he help me figure out what bulbs I needed for my headlights but he replaced them for me! I was so relieved to have this kind of service. His store team was very supportive to him as we figured out what I actually needed. Thank you to South Bend highway 933 O’Riley!”
“Needed a battery for our mower while out at the farm.O'Reilly had what I needed in stock and ready to go.Employees were very helpful and even checked my old battery first.Didn't know that O'Reilly also offered a discount for military and veterans!”