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October 2023 by Colin D. Carnegie
Excellent place, great personnel and nice products. What else is there!!
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September 2023 by Madline Gibson
I would give them a 5 star.
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September 2023 by Dale Mccullough
Jeff, at Superior Saw was very helpful and cooperative. I couldn't be more satisfied with my experience. Not only will I continue to ask his help when needed, I will recommend this business with as many as I can.Thank you, Jeff.
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May 2023 by Scott Severance
Took a Stihl chainsaw to them for repair. They told me they did know how to fix it. They told me I owed them $125 for the diagnosis. Then they told me they would take my saw and $85 for the diagnosis. I just walked away without paying. They can have my saw. Told them to sue me.
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May 2023 by Sara Russ
I went in with my string trimmer to get a quote for a repair, and a nice employee fixed it for me on the spot for free. Employees are very helpful and knowledgeable!
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December 2022 by John Nevin
Professional and friendly service. They had the part I needed for my Stihl weed whacker. Part was better than the original.
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December 2022 by Robert Fineman
Helped me with a starting issue on my new-to-me used Stihl MS391. Very helpful, no charge! I appreciated that very much! This will be my go-to for parts and service.
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December 2022 by B H
I own a tree service and go here often to get rigging gear, climbing gear, ropes, saws, etc. Always have had a good experience.
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December 2022 by Steve R
Really good friendly knowledgeable guys. I buy all my Stihl equipment there. Just bought a battery operated chainsaw.
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December 2022 by Kristopher D. Hawley Sr.
Stopped today and bought a Stihl backpack sprayer and the service was great. They put everything together and filled it with gas for me. They even showed me how to use it as well. Definitely will be going back soon for a new chain saw. Thank you!!
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December 2021 by Chris Rohder
Very professional and knowledgeable staff, answered all of my questions when purchasing a new saw, made it very quick and easy. Great selection and service!
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December 2021 by Clifford Curtiss
Professional utility arborist. IBEW local 17 . Nation wide. Superior saw always has my gear and saws or repairs as needed for manual tree removal. Perfect climbing selection..excellent help at the counter.
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December 2021 by L Pinski
Very helpful, I placed an order over the phone but needed to call back. A note was made so when I called back the next person answering knew what I wanted and continued helping flawlessly. When I picked up the new saw they gave me instructions how to run it. Although, they were very busy they took their time explaining the new features on the saw and making sure I had everything I needed as well.However, I was afraid to look around the store for fear I may want more toys
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December 2021 by Mike Cheetham
Superior saw is appropriately named, they're Superior. Always polite and informative, never pressured into buying something you don't need. They have tons of knowledge about the products they carry and will be happy to educate you without being patronizing. I've spent alot of money in both stores lawn equipment and wood stoves, I'm a customer for life. Even if I moved to west Michigan, I would come back to shop at Superior Saw and Lakeside Fire and Grill.
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December 2021 by K.J. Keefer
Excellent service and care from the first phone call to the processing payment! Looking for saw as a gift for my husband! Weeks of calls and run around from several dealers until one call at closing time! The saw was pulled ready by opening EVERYONE OFFERED ASSISTANCE KNOWLEDGEABLE THOUGHTFUL FRIENDLY LOOKING FOR STILH PRODUCTS LOOK NO FURTHER! We will be back and will share with everyone we can !