Grocery Stores in Madison Heights, MI

“I love this place, but it is unfortunately very inaccessible for dining in. The parking lot is very rough for navigating with my walker. The "accessible" entry for the dining room is outside, meaning that I'd have to go inside, order and pay, then go back outside, and use the ramp to enter the dining room. If whole eating I needed to use the restroom, I'd have to go back outside, down the ramp, in the door, and into the store to use it, since their bathrooms are needlessly gendered, despite being solo occupancy. Also, the ramp was blocked at the bottom when we visited. Fortunately my husband was there to move the large heavy tangled up hose at the bottom of the ramp, otherwise I would not have been able to use the ramp.
Also, there is no accessible door button at the dining room door at the top of the ramp. The ramp is rough wooden decking.

Other than that, I love their food, the prices are reasonable, and the staff is wonderful.

Wheelchair accessibility: The ramp to access the dining room is outside, and so you'd have to go in the door to the store, order and pay, then go back outside, hope the ramp isn't blocked, and go up the ramp into the dining room. But, there is no accessible door opening button.”

“My experience at Hollywood has, for years, been 99.9% positive. Staff attitude & assistance, selection & quality of brands all “top op the chart”. My only real complaint is with the availability & maintainenance of the electric transport carts, for elderly & handicapped customers. The availability & maintenance of the carts at the Madison Heights store is “borderline acceptable” at best. There are currently only 2 carts available at this store, & both are of questionable reliability. Just this past Sunday, Dec. 3rd. , I was using the only cart in the store with a larger basket, having a larger shopping list to fill. I was two items short of completing my list, when the cart just stopped running. A nearly full charge was showing, but it simply would not move. I’ve had this happen a time or two before, but this time, I was at the back of the store, with a a VERY full cart.As in the past, staff was very helpful in resolving my problem, by getting the only other cart in the store, (a small capacity one), & got most of my order packed into it. This kind of assistance is greatly appreciated but, quite honestly, should not be necessary!! You have a good store, & it would be a smart move to insure that your elderly & handicapped customers are adequately provided for. From other businesses I have observed, it would seem reasonable to have at least 3 large capacity (fully functional) carts available to those of us who need them, at all times. If you place any importance on the elderly & handicapped customers you have, (and you certainly should), please correct this problem as soon as possible.”

“I spend a lot of money here. I come in to turn in my lotto tickets of like 100 $150. I’m on disability they only give me $30. Talked with John. He was making up for this. I just don’t think this should happen to people. He talked with the employee straighten things out.I still don’t like the part where they say they don’t make a lot of money at that store. I just want the truth I don’t like lies. That’s all I know you do and I don’t care how much you do that’s your business. But honestly $100 is nothing today.”

“A good variety of fresh-baked Breads and other items as well at decent prices I love this yeah they make all sorts of fresh meat pies and spinach pies and cheese and vegetable pies as well and the staff there are very friendly and nice”

“Poor lady couldn't get the receipt machine to work people were giving her a hard time seemed to me she was the only one working, Covid hasn't taught some people to be kind to others.... She was doing a great job was sweet and friendly even after being treated so poorly by customers.....
PS (9/6/21) yesterday I learned her name was Beth, always a smile and kind-”

“Very helpful and friendly staff. Good prices of food and other housewares. It is very similar to a Sam's Club or Costco, but I think it seems less chaotic inside. This big attractiion is the exceptionally low gas prices. The lines seem long, but move quickly and there are plenty of pumps. Plus they have long hoses so no worries about pulling up on the wrong side of the pump. They will reach. I have a long drive to work every day and this has really helped with my gas expenses.... plus their rotisserie chicken rivals Costco's.”

“I tried their biryani first time. Tehari was delicious. Tikka biryani was okay. Tandoori chicken was old. But the chicken 65 was delicious. Highly recommend their biryani. Try it”

“BJ's:
Despite a minor hiccup with my reward money, the cashier at BJ’s managed to apply my coupons, saving me a few dollars on my purchase. I left with the items I needed, making the trip worthwhile.

? BJ’s Wholesale Review ?

I recently visited BJ’s Wholesale and had a mixed experience. On the positive side, I found all the items I needed at reasonable prices. Shoutout to James at the front desk counter for being incredibly helpful!

However, I've been disappointed twice now regarding the rewards system. Despite receiving emails indicating that I have $7-$12 available in rewards, they don’t show up on the screen at the store. This is the second visit where customer service couldn’t resolve the issue. Hoping this gets fixed soon!

- Pros:
- Reasonable prices
- Helpful staff (shoutout to James!)

- Cons:
- Rewards system issues
- Inconsistent customer service experience regarding rewards”

“Benjamin the older man who works with the carts is AMAZING!!! He’s so sweet & personable, he knows me by my name & my car. He always makes me feel so welcomed on my shopping trips. He also takes extra steps out of his day to get my cart from me when he sees me struggling with my 2 year old. He deserves a raise, promotion, a vacation… SOMETHING. People like him keep the home town shopping experience alive. Also this Meijer is always stocked with every & anything I need. They have great sales, promotions & fresh produce/meat!”