“I give my experience a solid 5! Its been a great experience with Lisa, the property manager. She took great care of every detail from the time I had decided on Madison Park. Unit was delivered in very good condition and on time! Ben, head of maintenance, was equally kind to assure all things were buttoned up and that I was happy. Thank you both!”
“Me and my fiancé had the pleasure of checking out this place recently very clean and well kept I believe we had the pleasure of speaking to Jaylen I think his name was we were Consulting with nice young man very knowledgeable and professional if you check out the grounds I would highly recommend asking for him if he is in he definitely left them high up in our list of options in our search”
“This is a great apartment complex! I stopped by to visit a friend who lives here and was really impressed with how well maintained and clean the area was. The property manager, Justin, was extremely kind and professional. He went out of his way to help me find my way around and left a really good impression. I will definitely recommend Stephenson House to anyone looking for a safe, clean, and reliable apartment complex.”
“I would like to just start off by saying Tanya!!! my girl thank you so much for taking time to help me pick out an apartment to correcting my application before submitting it. Thank you for being gentle and understanding.”
“I lived here June 2024-2025 and it was overall a good living experience. My main complaint is that marketing the complex as “luxury” is a bit of a stretch, when the unrenovated apartments look like they haven’t been updated at all since the early 2000s. I lived in an unrenovated 1 bedroom and was shocked that they bumped the rent up to $1440 after I moved out when you can see the dated kitchen flooring peeling up behind the appliances. The common areas (entryway & hallways) in my building smelled horrible with various stains on the carpeting that never got professionally cleaned or replaced, despite my multiple requests to do so. The gym is also kind of sad with aged equipment that needs to be replaced, but still gets the job done for the average person. They marketed tennis courts and a walking trail to me when I first toured this complex—in reality, the tennis courts are so overgrown and totally unmaintained that they’re unusable, and the walking trail is really just a mowed stretch of grass alongside the very loud waterpark immediately next door.
For the price I was paying in rent, I expected better out of the “luxury amenities” the website boasts. That said, the pool is wonderful in the summertime and was always clean when I used it. Neighbors are friendly but quiet. The location is perfect, with Meijer or the beautiful nature trail down the road within walking distance, and a 5 minute drive from Costco. The management and maintenance teams were among the best I’ve had renting, and I really appreciated their patience and quick responses to the various issues I’ve needed addressed. Overall I think what they’re charging is very overpriced for the value (as is the case anywhere in this rental market), but if you want quiet, drama-free living then this is the place to be. Despite my complaints above I don’t regret living here and I’m thankful to have had a primarily pleasant experience!”