{{ group }}
- {{ item.name }}
- {{ item.properties.formatted }}
“Diamond was beyond helpful in finding the perfect auto loan for me. She brought a very personal touch that made me feel comfortable and confident in my loan process.”
“My experience with my teller Sarah is always very personable. My experience here at the vibe Credit Union is always pleasant when it comes to my teller.I also asked for a personal loan and my loan officer Tracy was so nice. I didn’t know how to stop talking to her. She was so nice and helpful. I wanted to take Sarah and Tracy home with me. They were just so wonderful. I felt just like family.”
“I've been a member for 8 years now. They are a very friendly staff. But one staff member In particular has gone above and beyond. Her name is Gabriel she works out of the liviona branch. I'd give her 10 star's if it would let me. She is very caring and very helpful. So a big thank you to her is well deserved ?”
“Joann P and Bernadette C navigated a challenging mortgage situation with ease and professionalism. They answered questions quickly and assured me that some of the bumps in the road would be smoothed out. They did a wonderful job. So glad to have the credit union looking out for my financial interests. Thanks again for all you do!”
“Despite some complications with my card getting delivered, Bethany at member assistance and Sara the representative were the absolute best. They were so kind and helped me in a good amount of time! Thank you ladies”
“It was a great experience with the Relationship Banker Ghazi Tannous. I scheduled an appointment just for something simple, but left with updated knowledge of how to create Money Goals within the app. Ghazi is very down to earth and relatable. It was friendly, not scary; now it feels like I know someone that can help me financially succeed. Also, the whole department was able to get me and everyone else in on time! Everyone was friendly.”
“Amari helped my 16year old open his first checking account she was able to answer all of our questions and she was knowledgeable of the products and perks ❤️”
“This Credit Union is so nice. They are all friendly and have great service. I think they are a great example of how banks should treat you. Kelsey at the Livonia branch was so nice to us today. We really appreciate the customer service here.”
“Lala, Tricia & Katie are phenomenal and professional! These ladies make you feel valued and welcomed every time that you are in there.We came in there for the first time when my sister had lost her husband, and Lala was very compassionate and kind with helping us get the best advice with what we needed. She went out of her way to help out and make additional phone calls for us. The next week Tricia and Katie were very helpful with getting us the additional information that we needed..This credit union is HIGHLY recommended, and is a stellar example of how their clients are shown that THEY ARE appreciated, and valued.Thank you Lala, Tricia & Katie! You’re truly kind and we appreciate you everyday!”
“We needed a notary signature. Having a Chase account, naturally we went to our bank for assistance. Lana Albawwab, bank Officer, assisted my mom and I. She was very attentive and pleasant to work with. We’ve enjoyed our relationship at this bank for almost 2 decades. I highly recommend this branch of this bank.”
“Went into this location yesterday to open my business account and I left there feeling like family Karen Neely who open the account was just simply amazing from start to finish the branch manger ken was just outstanding was very knowledgeable, engaging and fullOf life. Everyone at the location honestly even the ladies at the front were simply outstanding! Really appreciated my experience and look forward to going in again. They deserve the praise! Thank you!”
“Total shoutout to Carrie Curnow and Gina Ianitelli who really turned around my experience. After HORRIBLE online experience with FS on a couple of occasions I decided to show up in person - and I was loaded for bear. I had my mother with me who uses a walker. Struggling up the four steps outside the office a woman (who turned out to be Carrie) came rushing out to help me get Mom situated. Carrie didn't know if we were going to FS or another business on the strip, she was just there to help. She asked if we were going to FS and she'd help.There was a lot to discuss b/c my Dad was dying on cancer, my Mom knew nothing about the finances but Carrie sorted everything out. Was patient with her, was very sympathetic and warm. A week later after my Dad passed we passed several other FS branches to go back to this branch to see Carrie again. We again had loads to discuss, Carrie was again very patient.After sorting through all of Dad's financials with had yet another trip to make and this time saw Gina. She was excellent, patient, warm as well.I have a complete difference of opinion about FS now, thanks to the interactions at this branch. I hope they sort out the online support people to be equally as good.”
“Julie Laflin is the best thing since sliced bread! She has helped me many times and is always so kind. Whatever you need at CFCU she goes out of her way to be of assistance. She went out of her way to assist with a disabled family member while they were hospitalized. She even called back today to offer extra assistance after the inital service was completed. She is a valuable asset to CFCU”
“Everyone is helpful, polite and professional. They have had bank staff serve grilled hot dogs free to anyone that stopped by, they served the community, not just members of the bank.I am proud to bank with Independent bank. I'm locked in at a great rate on my 30 year fixed mortgage. I shopped around, including with other banks and credit unions, trnobody has a better offer.”
“I have had an excellent experience over the years, both at the Ann Arbor and Brighton branches of MECU. We continue to use Ann Arbor for routine transactions as it is closer to home and the tellers there (as at Brighton) are very good. However, when help and expertise is needed on a more complicated matter, we turn to Lindsey J., who was the assistant manager at Ann Arbor for several years, before being promoted to manager at Brighton. For example today, we had to make a beneficiary change on our accounts, but wanted to avoid having to take care of this in person since the closest branch (Ann Arbor) is 25 miles from our home. Lindsey first spent time answering all of my questions, and then sent me a DocuSign form that allowed my wife and I to complete the beneficiary change from home. From the time we opened our account, Lindsey has always been professional, generous with her time, and exceptionally helpful in resolving challenging banking matters that periodically arise. Also, Sharon Kelley, the assistant manager at Brighton has been helpful in answering banking questions over the years.”
“Talked with Ray Franges over a personal loan situation. It was a stressful situation for me and he was kind and very quick to find a solution for me. Will recommend to come to this branch!”
“I just wanted to say how truly grateful I am for Yasmein! I came in to 5/3 with a hand full of questions and quite a bit of financial stress. Yasmein was so knowledgeable and helpful. In the 20 mins we spoke, we came up with a “game plan” for my finances and now I feel SO relieved, knowing I am in good hands with 5/3.She gave me vital information/education about my accounts and really took the time to answer each of my questions thoroughly and concisely so that I fully understood each of my options. Not only that, but now I understand what I’ve done to cause the monthly service fees I’ve been receiving so that I can avoid causing more. She was so personable, nonjudgmental, and seemed to have a true passion for customer service and the ability to help others.Thank you again, Yasmein, for all your help today!! Your support truly took a huge weight off my shoulders!”
“This bank is a great bank with great service as many of them have. The bankers are good bankers and the managers are great managers. I would highly reccomend this bank to others and would suggest opening a checking account and a credit card with them for new clients.”
“Comerica Livonia... I would have loved to take pictures inside to do a proper review, but I was told it was not allowed. That's okay, I guess..The establishment is always clean inside and the workers are very friendly and always willing to help you with your banking needs.”
“All the time I have done Business with this credit Union they have always gone out of their way for me,Not one person has ever been rude to me I find this very surprising to people saying that”
“Julie Pepper is willing to go above and beyond for her customers. We arrived two minutes before the branch was closing and Julie unlocked the door and was willing to take the time to help us. She helped us problem solve and was incredibly compassionate and kind the entire time. We highly recommend working with her!”
“only bank i trust i been banking here close to a year better then chase the reason i am banking here and not at chase is my mom use to bank here and she loved it TCF you have my business :)”
“I rarely go into a bank to take care of business, but I had a pleasant experience with the management as well as the staff. Everyone was very professional and greeted me as if I were a close friend. My business was handled quickly and I would definitely return for any financial needs. Thanks for answering all of my questions and providing a positive atmosphere.”
“The entire staff is great and Michelle Buggs is exceptional! Her professionalism and attentiveness complement her personable demeanor! Great experience every visit!”
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
Banks
“Mark Orr was great support during my construction loan process. He was available for every question i had even on the weekends with urgent issues. As long as you are dilligent in getting the necessary docs to him your loan process will be very fast and seamless. I would highly recommend Mark for all loan options to my friends and family in the future.”