Firestone Complete Auto Care has been serving the community since 1926, offering a wide range of auto care services in Lansing, MI, at 5110 W Saginaw Hwy. Customers appreciate the timely and efficient service, with staff who keep them updated throughout the process. Many reviews highlight the team's ability to diagnose and fix issues effectively, making it the go-to garage for repairs. The exceptional customer service is frequently mentioned, with employees taking the time to explain problems clearly and even showing customers what needs attention. While some vehicles may have issues beyond repair, the team still provides outstanding support and honesty. Overall, Firestone Complete Auto Care is recommended for its reliable, affordable services and friendly staff, ensuring that every customer's vehicle receives the care it needs to stay on the road.
It was my first time using a fire stone and the store was small, but the staff was very welcoming and funny. I wasn’t there very long. I did some work while I was there. I wish they had tables and better lighting for people that can work while they wait.
June 2024
Attendant kept me updated, completed the service in a timely manner, and even checked and fixed another issue on the car at the same time.
June 2024
I've had my car in the for numerous things now...and they always fix it...unlike other places...this is the only garage I take my car for repairs. Great job everyone.
