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“Update: I wanted to update this as Jason did call back and confirmed he got everything fixed, thank you.
Went in to have an issue fixed with my account , Jacob and Jason are the store managers at this location and don’t trust anything they tell you because they lie and never do what they say there going to do. So far I can’t trust anyone that works for T-Mobile in store or online. I really don’t recommend T-Mobile because if you have an issue it will never get fixed.”
“People here are so efficient and nice! I came first when Tammy was here, they were super busy and yet they helped me as if I were the only customer. Then I came back the next day and Melanie helped me with no issues. They’re amazing!”
“Joe at the East Beltline T-Mobile was exceptional! Answered all our questions and gave us the best price for what we needed, was great to be in such good hands, great people at that store!?”
“Very happy & satisfied I came back to Boost after a few years of dealing with the stress of other providers. Joe at Boost Mobile on Clyde Park Ave & 44th St in Wyoming was EXTREMELY kind, helpful, & quick with getting my mom & I set up with new iPhones, cases, chargers, the whole shabangg! I highly recommend him & his quality establishment! ?”
“Bro, I swear to god. These guys are the best. They have been extremely helpful with finding me the best phone that fits my needs. These guys have been super helpful with any questions I've had and also treat me like family. I cannot recommend them enough.”
“Super place. Brandy provides great service, makes you feel welcome, very friendly, wants to make sure you have a great experience. Kudos to her. Quite a friendly professional. They took care of my broken screen on the spot. Mark”
“I recently switched from T-Mobile to AT&T for my cell phone service and after a couple of weeks, I realized I was very unhappy with my service with AT&T. I decided to switch back to T-Mobile because they had much better service. Ray at the T-Mobile store was incredibly helpful throughout the entire process. He made the transition smooth and hassle-free, addressing all my concerns and ensuring I got the best plan for my needs. His professionalism and excellent customer service were greatly appreciated. Thank you, Ray, for making my switch back to T-Mobile a positive experience!”
“Great Customer Service, i prefer working with Victor he has patients, he will make sure your questions has been answered and the reason for your call has been resolved before disconnecting call.”
“Came in this morning with what I thought was a serious problem but Jordan fixed my problem in no time. Extremely knowledgeable and professional and cannot thank her enough. Outstanding!”
“Tanner and Jonathan are extremely professional and patient. They helped me and my wife decide on which phones to get and helped transfer all our data. Great work tmobile on hiring these two employees!”
“I had some misunderstandings with this store and I brought it to their attention, they were very quick in handling the situation and doing everything and anything to make sure I felt like the situation was resolved as fast as possible! I have to applauded their efforts customer service of that level is not something you experience very often these days!”
“Nothing but good things to say about my experience today. Eli was the gentleman helping me and he did a fantastic job. He was also knowledgeable on the differences and capabilities of all the phones and accessories I was interested in.”
“I feel absolutely compelled to sing the praises of Justin Sharrow.Justin has been an absolute dream to work with.From the minute that I met Justin he not only was super easy to talk to, he really listened to my concerns and had solutions for problems.He stayed late, came in early and all to just help me give the best possible experience to our guests. He went above and beyond to ensure a good outcome for this upgrade.Give this man a raise.Thank you so much for employing someone like him who does your brand proud.”
“Nice caring person works there he helped me a lot at the Burton and Kalamazoo area he the dude to go to he will hook you right up the nicest person in the world I ever met”
“EDIT: The store is under new management, I stopped in to have this conversation about this service and they were super apologetic, took responsibility for the reps poor service and dealt with my matter expeditiously. If this is the service to expect in the future, 5/5 stars all around. The new manager, Joseph, is knowledgeable, personable and all about customer service. This will stay as my future service location. THANKS GUYS!”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
8:00 AM - 6:00 PM
2439 Byron Center Ave SW, Wyoming
Internet Service Providers
“I2K owner, Andy is helpful and returns calls and answers emails. The internet is good for country internet. No data cap. Thankful it is not satellite. Cathy Grand Junction, MI”
“Staff were knowledgeable and professional. I was actually one of those idiots who set his phone on top of his car and drove away. Not realizing. The phone was on top of the roof until I got back at my driveway. The staff were very helpful. Getting me my replacement phone and I will most definitely be visiting the store again. Because of how the staff treated me.”
“As an existing Verizon customer, I visited this store after a frustrating experience at the Apple Store regarding the battery life on your IPhone SE. After a short wait, Charles approached me and carefully listened to my issue. He immediately acknowledged my stated desire not to buy a “new phone” as Apple had pushed. He looked through my settings and made some VERY astute observations and modified some settings with my permission. I am happy to report these changes were effective and I am one VERY satisfied customer. Thank you CHARLES!”
“There is no getting out of this place quickly BUT they have solved complicated issues for me. This store on Kalamazoo Ave is the one to go to if you have a problem with your phone. I had gone to the little Verizon store on Byron Center Ave by Gezon and they are not authorized to repair or troubleshoot phones.”
“Thank you so much for coming out and fixing the damage to my property due to moving cable lines from one pole to another. I did have to call and complain but within a week they fixed it and looks great and now eventually I can mow my grass. ?”
“This location is very clean and the atmosphere is great. Also this store is very busy but because of the help of the manager Jon I was in and out in less then ten minutes, I'm patiently waiting on a text review so I can give this locations all tens.”
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“Fantastic ! ! ! We wanted to switch to Boost to get away from our LARGE monthly bill with another provider. They went out of their way to get us fantastic Smartphones and an excellent plan! I highly recommend these guys! Thanks for everything!”