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“My favorite Chase branch to visit. Great conversations with the super helpful staff. They have solved issues I've had with cards while travelling, and have also helped with power-of-attorney matters. If you need questions answered, then this is where you should come!”
“Love LMCU, however this branch gave us stress when adding my husband to my account. They had almost lost the paperwork I handed to them the day before. Just wasn’t impressed through that process. After that happenstance, though, they’ve been fine with other things we’ve came for. Such as ordering checkbooks, setting up new cards, regular transactions/deposits.. they were helpful with that and friendly.If you’re going to turn left out of the parking lot, it’s near impossible especially during rush hours. I’d suggest turning right and finding somewhere to turn around or something. Not LMCU’s fault. Just fyi.”
“I see this branch get bad reviews, not sure why though. Never had an issue. They have let me in early before the bank opens and I’ve had to stop in at or slightly after closing with no issue. Ignacio, has helped me a couple times. He was very polite and professional. I get that when it comes to finances people tend to get upset when things don’t go 100% their way. 1 star reviews though? Especially about ATM issues that the staff likely have absolutely no control over? Come on now, that’s just ridiculous.”
“I have been with a Credit Union for the last 8 years and I am transitioning to Fifth Third sue to moving. Any needs or someone to work with i recommend Victor. He is super helpful and very honest. Great first impression of this bank!!”
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“Their Kentwood branch is my go-to Credit Union. Staff is always smiling, friendly and helpful. Especially love working with Melissa and Kathleen. Highly recommended!”