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“Joslyn was so kind in handling the shipping of my passport renewal paperwork! She doubled check with me to make sure I am sending the right paperwork before letting me pay for the shipping. I was a bit taken back by the great service and made my day.”
“I came in today to mail something and had a really good experience. The man at the front was very nice and helpful. Put a smile on my face to see some one being so helpful.”
“The clerks here are always positive and helpful. They are expert, caring, engaged and interested. They are correct in their transactions. It is always a positive and high quality experience when I go to this location.”
“This cute little post office respectfully answered all the questions of the customer in front of me & I had very fast service myself. I had no issue being seen or with the business hours (I showed up at my lunch break at 11:50). I was in & out in 10 minutes.”
“The best and the best of the best ?post office i been to , and they close at 6 they save me so much things , I just dropped my box now at 5:59 they still take it ,, so much respect to the incredible crew ❤️ ? , the best customer service, i drive 20 minutes just for the best lovely treated . Thank you guys ?”
9:30AM - 5:30PM
2211 S Telegraph Rd, Bloomfield Hills
Post Offices
“This is the best post office I’ve dealt with in a while! I had to go to three different post offices today because they were out of flat rate boxes and didn’t tell me to that I could buy any box and place the priority express label. Another place (goin postal) told me that there’s no guarantee that my package will get to the destination by Monday. A very very nice man of (I think) Indian decent helped me and he was very helpful. I was very stressed out after running around all morning already and he never got frustrated with me. Thank you so much for your help! Both of the postal workers there were very helpful and pleasant!”
“First time visiting this location and was greeted kindly and the service was quick. Inside is also clean and well organized. Note: my visit was ~1pm on a Thursday”
“Everytime I come into this store, the postal workers are always helpful and quick and knowledgeable. They help me save when I’m sending packages back to my family out west! ”
8:30AM - 5PM
28211 Southfield Rd, Lathrup Village
Post Offices
“First of all, I need to explain the 5 stars because there is no doubt that this location has had, and still has; the same condescending, hating-life, inconsiderate, person employed at the Lathrup Village Post Office.Why the 5 stars then? Due to the new bright light named Jasmyne. She's professional, kind, quick and patient. She doesn't raise her voice, she doesn't treat customers like they aren't worth her time. She's a pleasant woman who does her job well. Say "Hi" to Jasmyne with a smile. She deserves your best you!”
“I Had a fantastic experience this afternoon from customer service, this lady , she went above and beyond to get some paperwork for a complex situation I had with another carrier and helped my dad that lives all the way in Singapore to get something fixed. Anyways her effort were appreciated ! Keep up the good work.”
“I noticed previous reviews about the clerk at that time. Just wanted to say the young man working there now has always been professional and pleasant. I don't know his name, but I usually stop in during the week in the afternoon.”
“Dropped box of clothings, for Dracut, MA.
What an amazing person. I made few bo bos, like I re use amazon box with battery sticker. Gentlemen at the counter helped me remove that sticker by sticking a shery and tapped it. Again he this guy was very calm, helpful doesn’t show any signs of rush. Not sure about why people have given such a bad ratings. Even price wise, its alot cheaper than others. Definitely will always use this location.”
“Needed to mail a card. I had to ask for tape because the Hallmark card would not seal. The clerk informed me that she would have to charge me extra because of the shape of the card. (Square). She was very nice, she had to put the zip code on for me.”
“I went here today to get my daughter's passport. We had an appointment at 2:15 and we were out the door by 2:35. I was super impressed! The employee that helped us was BUSY - helping us and another person who was also there for a passport and several other customers just coming in to mail packages.I noticed several negative reviews of people complaining about the employees being rude when they came in to get their passports and my suggestion would be to make sure you read everything you need to do BEFORE you go.You have to pay by check, bring all the required documentation and it's also suggested you complete and print the application BEFORE you get there. When you do the things they suggest, it's a smooth process.Also, I am sure the employees there deal with a lot of grumpy people. Try giving them the benefit of the doubt and be respectful.”
8:30AM - 5PM
5340 Highland Rd, Waterford
Post Offices
“I had a package that was supposed to deliver today and when I tracked it, it said invalid address and it was going to return to sender. I went and looked at my order and saw that I did put a completely wrong address for delivery. You are unable to go through to Annex via phone but I always receive a response within a couple business days by doing the ticket through the website. Today though, I was desperate to get through to someone and explained my situation in my ticket. I received a phone call within an hour from Alvin stating he saw my ticket and found my package for me and would hold it for me for pick up. Made my whole day and weekend!”
“Nathan was great and very helpful! The line was long but he didn't rush me. He helped me pack my box and he even suggested another way to ship my package through the post office that was affordable then what I was planning on doing. He was wearing a mask , but he was still caring. It's hard sometimes with masks to tell how the other person is feeling. The post office is always clean and organized when I visit. The rest of the staff are also nice and polite.”
“Stopped into this branch for the first time, this morning. No wait for the front desk, but there was a short line at the self-service kiosk. The (2) employee that I interacted with were very pleasant and helpful. This location is within walking distance from my work and I will definitely come back again.”
“Had a package misdelivered at my complex, thankfully the employees were very helpful in getting it sorted out and I had my package very shortly after talking to them.”
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“Barbara and Ashley had the nicest attitudes I’ve seen at a USPS store and got everything I needed taken care of very quickly and efficiently. Great customer service, thank you!”