“Hallie was the most awesome AT&T employee I have EVER dealt with. We had many issues transferring phone service from Verizon, and updates to new phones, but Hallie was patient, apologetic, and most of all a pleasure to deal with for many hours!”
10AM - 6PM
38 Commerce Ave SW #104, Grand Rapids“It’s not often I’m both impressed and surprised, Zac runs a great operation downtown! Good prices, knowledgeable, and friendly. Great selection of electronics, if you’re ever out and about downtown during the day, give him a visit.”
“I came in to the store on my sister's recommendation (she listens to them talk tech on the Justin Barclay's radio show) and I was given great service in restoring a good portion of my lost photos from Windows. They gave me great advice all the way thru and were very thorough in their forensic scanning of my photos on my hard drive. The staff are smart, patient and kind.”
10AM - 8PM
1266 28th St SW, Wyoming“I came to this store because my store was rude to me. I spoke to Andrew the store manager and he was wonderful. I didn't have to wait at all, he had so much knowledge and helped me get a new phone that I love. Service was absolutely wonderful. Will definitely come back here”
“Went to TCC off Wilson and the guy Roderick H was very helpful in setting up my new phone and also answered my questions as well. Really nice group of staff members that was with him as well. Great group of guys. I would definitely recommend going to that location specifically for any type of questions and getting what you would like.”
“Michael and Tommy were fantastic, they helped me so much when my phone broke, getting me a new one and helping me through the activation process. This is the only Verizon store I will be going to for all of my phone needs! Thanks everyone there!”
“I was helped with my needs in a timely manner. We discussed what information I was interested in and was presented with a quote. I will be contacting them in the very near future to move forward with the service.”
“Very happy & satisfied I came back to Boost after a few years of dealing with the stress of other providers. Joe at Boost Mobile on Clyde Park Ave & 44th St in Wyoming was EXTREMELY kind, helpful, & quick with getting my mom & I set up with new iPhones, cases, chargers, the whole shabangg! I highly recommend him & his quality establishment! ?”
“Ahmad is the best representative I have ever had the pleasure of working with. I showed up just as he was closing and he stayed open to help me transfer my device because I was locked out of my phone. By far the best service I have ever received and I will never go to another store for any of my cellular needs!”
“I love the reception that I get from the people when I come to the store. They keep you informed on all of the deals they have and are very smart when it comes to doing there job.”
“This boost is one of the best boost mobile I ever been to. It's an amazing place great customer service and they go above and beyond to help everyone. Thank you Irene and julyssa”
“Daniel has never been anything but helpful and kind!! Definitely recommend to everyone in need of a good phone service for a great price, wish we would have switched to metro sooner!!”
“Moe is the BEST this guy helped us so quick and smiled the whole time!!!! He is definitely a very hard worker and his store is one of the nicest around!!! Very clean, friendly, and easy to access! I highly recommend you visit him for any of your phone needs!!! Give this guy the award for quick and precise screen protector application!!!!!”
10AM - 8PM
3198 44th St, Grandville“I recently switched from T-Mobile to AT&T for my cell phone service and after a couple of weeks, I realized I was very unhappy with my service with AT&T. I decided to switch back to T-Mobile because they had much better service. Ray at the T-Mobile store was incredibly helpful throughout the entire process. He made the transition smooth and hassle-free, addressing all my concerns and ensuring I got the best plan for my needs. His professionalism and excellent customer service were greatly appreciated. Thank you, Ray, for making my switch back to T-Mobile a positive experience!”
10AM - 7PM
1523 Cesar E. Chavez Ave SW, Grand Rapids“It was on Monday for a phone call and the two girls were very helpful and incredible even though there were a lot of people...they treated me wonderfully...I will return very soon incredible service from Metro”
10AM - 6PM
4693 Wilson Ave SW, Grandville“Was visiting Michigan when my cell phone crapped out. Called CPR Cell phone repair and spoke with Sarah, who stated that they could have my phone battery replaced within an hour. I arrived and dropped my phone off with Sarah and the technician, Robert, who both were very professional. Sure enough, I picked my IPhone 8 up within the hour-fully functional. I also inquired about having my laptop repaired but since I was leaving the next day to head back to Florida there wasn’t enough time for them to run a diagnostic on it and also replace the battery (which had to be ordered). Very pleased with the service, pricing, and professionalism. Highly recommend this store for your cell phone and PC repairs.”
10AM - 8PM
3030 44th St, Grandville“Troy is the best !!! He always fixes my problems whenever I am lost and need assistance … he is also very patient and very kind and concerned !! The other staff here is good as well !! I am so thankful they are right down the road to me!! I would totally be lost. They have been like this from the very beginning years ago. Thank you so much my ATT team and esp Troy !!!”
“Me and my wife came in to get new service and phone and wireless internet. We needed phones immediately and we it wasn't easy. Was there for over 2 hours figuring it out. Jun. 27 2024 @ 2p He worked his butt of to get it done and walked out with what we needed. Thanks man. We will be back.”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
“Staff was very helpful with setting up a SIM card and plan for my international guests who were here for a short visit. Very professional - highly recommend this location!”
“It's a nice clean store, but I went there for help with my phone.And they said they couldn't do anything,the young man wouldn't even look at it and try... I'm not good with phones.
So it turned out to be some thing simple
So why do you have an AT&T store?And they can't look at it and fix something small. But the woman in charge asked me to give my phone to her. She looked at it and fixed What was wrong, but if you're not gonna help people with small problems on their phones maybe you shouldn't even be working there or maybe you shouldn't even have a door . I hate to say this but boost. Helps out a lot better than the a t and t store does. I might be changing back to putting service with boost because they go out of the way to help.And I got no help from a t and t except from the woman in charge and I do thank her”
10AM - 8PM
2017 Division Ave S, Grand Rapids“The people are very nice, but one girl in there keeps looking at me and everyone else like we were stealing. She's the girl with big braids in here head. Watch out for her She's mean.”
“The workers had greaaat customer service both kevin and Yaz! They answered all my questions and was very patient . They helped my family get phones and connected. We were new customers switching over from onother carrier. I would recommend anyone and everyone to work with them. And the great thing was they wasn't pushy on trying to upscale. They listened to what we wanted and needed. So thank you so much.”
“I had some misunderstandings with this store and I brought it to their attention, they were very quick in handling the situation and doing everything and anything to make sure I felt like the situation was resolved as fast as possible! I have to applauded their efforts customer service of that level is not something you experience very often these days!”
“Absolutely fantastic service.
I dropped my phone and broke the camera this morning. I only had a small window to get a phone after work. I had little to no expectations of actually getting a *phone*, let alone getting the entire experience I got.
Jackie and Maria sat and answered all my questions, even though it was nearing closing time on a Friday night. And before we were finished they had already called another local store (44th and Clyde Park) to have a case and charger set aside since they didn't have one in stock for the phone I chose, and didn't want me taking the risk of breaking another camera. Incredibly thoughtful.
I'll be changing this store to my "home store" and driving across town to come here from here on out.
Thank you! (And thank you to the lady at 44th and Clyde Park too!)”
10AM - 7PM
71 54th St SW, Wyoming“We came in today to upgrade my phone and Alex was AMAZING!! Him and the owner (I did not catch his name) were so kind. They were very friendly to my kids as well who had to be very patient as my new phone was set up. Highly recommend this location!!”
“Jorge is most definitely appreciate and should be recognized for his hard work. Gives competitive prices and always helps out regardless. Would recommend him for anyone . Friendly and honest”
“Very happy with switching my Wife and Me to boost and we both we're very happy with this location and female representative. And as of 11/06/23 WE are still very happy with our phones the service and the customer service we're given that night.”
“Tanner and Jonathan are extremely professional and patient. They helped me and my wife decide on which phones to get and helped transfer all our data. Great work tmobile on hiring these two employees!”
“I purchased a new phone but had no clue how to get my information from my old phone to the new one. I went into the Jenson Verizon, Ross V. Said he could help me. He was so pleasant and professional, a pleasure to work with. I definitely would recommend the Jenison Verizon store.
Thank you Ross!”