“Hallie was the most awesome AT&T employee I have EVER dealt with. We had many issues transferring phone service from Verizon, and updates to new phones, but Hallie was patient, apologetic, and most of all a pleasure to deal with for many hours!”
10AM - 6PM
38 Commerce Ave SW #104, Grand Rapids“It’s not often I’m both impressed and surprised, Zac runs a great operation downtown! Good prices, knowledgeable, and friendly. Great selection of electronics, if you’re ever out and about downtown during the day, give him a visit.”
10AM - 8PM
1266 28th St SW, Wyoming“I came to this store because my store was rude to me. I spoke to Andrew the store manager and he was wonderful. I didn't have to wait at all, he had so much knowledge and helped me get a new phone that I love. Service was absolutely wonderful. Will definitely come back here”
“Went to TCC off Wilson and the guy Roderick H was very helpful in setting up my new phone and also answered my questions as well. Really nice group of staff members that was with him as well. Great group of guys. I would definitely recommend going to that location specifically for any type of questions and getting what you would like.”
“Michael and Tommy were fantastic, they helped me so much when my phone broke, getting me a new one and helping me through the activation process. This is the only Verizon store I will be going to for all of my phone needs! Thanks everyone there!”
“I was helped with my needs in a timely manner. We discussed what information I was interested in and was presented with a quote. I will be contacting them in the very near future to move forward with the service.”
“Very happy & satisfied I came back to Boost after a few years of dealing with the stress of other providers. Joe at Boost Mobile on Clyde Park Ave & 44th St in Wyoming was EXTREMELY kind, helpful, & quick with getting my mom & I set up with new iPhones, cases, chargers, the whole shabangg! I highly recommend him & his quality establishment! ?”
10AM - 7PM
5751 Byron Center Ave SW Suite U, Wyoming“I accidentally broke my phone screen by dropping a tool on it when fixing my car. These guys helped me get fixed up so fast. My phone is a crucial part of my job, so I asked if they could fix it same day and they said YES! Within a couple of hours of me dropping it off at 4:00pm on a Saturday they had it ready and good as new! I have never had better service! If you need your electronics fixed, go to these guys. Thanks again for helping me, you've earned a lifelong customer who is going to recommend you to everyone I can!”
“My ipad air screen was not working. It was cracked, I Brought it here to see if it could be fixed. They tried a couple of easy, non-invasive techniques first which, did not work but I appreciated anyway. When they finally had to replace the screen , they did so in less than one hours and for a reasonable price. I would bring my ipad back here to be serviced again.”
10AM - 8PM
3030 44th St, Grandville“Troy is the best !!! He always fixes my problems whenever I am lost and need assistance … he is also very patient and very kind and concerned !! The other staff here is good as well !! I am so thankful they are right down the road to me!! I would totally be lost. They have been like this from the very beginning years ago. Thank you so much my ATT team and esp Troy !!!”
10AM - 8PM
2017 Division Ave S, Grand Rapids“The people are very nice, but one girl in there keeps looking at me and everyone else like we were stealing. She's the girl with big braids in here head. Watch out for her She's mean.”
“It's a nice clean store, but I went there for help with my phone.And they said they couldn't do anything,the young man wouldn't even look at it and try... I'm not good with phones.
So it turned out to be some thing simple
So why do you have an AT&T store?And they can't look at it and fix something small. But the woman in charge asked me to give my phone to her. She looked at it and fixed What was wrong, but if you're not gonna help people with small problems on their phones maybe you shouldn't even be working there or maybe you shouldn't even have a door . I hate to say this but boost. Helps out a lot better than the a t and t store does. I might be changing back to putting service with boost because they go out of the way to help.And I got no help from a t and t except from the woman in charge and I do thank her”
“The workers had greaaat customer service both kevin and Yaz! They answered all my questions and was very patient . They helped my family get phones and connected. We were new customers switching over from onother carrier. I would recommend anyone and everyone to work with them. And the great thing was they wasn't pushy on trying to upscale. They listened to what we wanted and needed. So thank you so much.”
“So I had quite a few issues with my phone, to the point were I was angry and anxious. My account was suspended and the website told me to pay my fee to restore which I did. Sadly it did not work. Cue to the machine eating my money. I go into this Boost Mobile location and THANK GOD I ran into Jimmy! This man not only restored my service and credited what I had already paid, but he went on to fix a long term issue I've had with my microphone, replaced a screen protector professionally and was INSANELY charismatic the entire time through. Every time I go to this location whoever the salesman is there is the one to bring me back the next time. JIMMY THANK YOU! You deserve a raise for being the best!”
“Nothing but good things to say about my experience today. Eli was the gentleman helping me and he did a fantastic job. He was also knowledgeable on the differences and capabilities of all the phones and accessories I was interested in.”
11AM - 7PM
4335 Lake Michigan Dr NW Ste C, Grand Rapids“We've been loyal customers to this specific location for 10+ years and we've never been disappointed. LITERALLY THE BEST SERVICE! If I'm on the other side of the country, I will fly back just to come here because I KNOW I'll leave satisfied.”
“Truly helping. Honest workers if you know your stuff so they wont convince you of getting somthing you dont need but thats what most phone companys do or tell there emopleess to do”
10AM - 7PM
3452 Alpine Ave NW, Grand Rapids“Went into cricket this morning for a couple phone upgrade and was greeted with the best customer service by Maggie which is rare these days, keep up the great work Maggie you are amazing”
“Scott is the best person when it comes to knowing about phones or devices... Store is always clean neat and organized Best overall service from a boost mobile store”
“Came in to replace my phone that broke, Claudia was working and helped me out big time, I was very very happy with her customer service, she had the same model of phone that I had and was looking for. 10 stars for her no doubt.”
“Drove all the way here only to be told they were out of Sim cards. Frustrating! But besides that the lady was friendly and when I was here before they were very kind and helpful.”
“I'm going to miss Adrian so much! I'm changing to AT & T ONLY bc it's my bf preference and we're combining plans.
Back to Adrian tho, he is patient, kind, knowledgeable, creative, assertive and bilingual. I've experienced all of these characteristics the many times he's helped me over the years.
He's added phones, upsold phones, enabled apps, waited with me for customer service, explained options, suggested products, put screen protectors off and on, advised what to buy elsewhere that's compatible with Cricket services, taken payments and offered sound advice.
I think I may have switched from Cricket a time or two if not for him, but he is a true salesman, wonderful customer service, very much a quality employee and asset to the company. (I wish he would switch to AT & T too!)
The past roughly 10 years have been great Cricket, some ups and downs but nothing a good employee couldn't smooth over. Thanks again and the very best of wishes.”
“I purchased a new phone but had no clue how to get my information from my old phone to the new one. I went into the Jenson Verizon, Ross V. Said he could help me. He was so pleasant and professional, a pleasure to work with. I definitely would recommend the Jenison Verizon store.
Thank you Ross!”